L.N. Curtis & Sons

Technical Account Manager

• Lead team of Service Technicians to achieve financial goals
• 50% or greater time working with field service technicians
• Hiring, training, and managing service team staff in best customer service practices
• Directs staff responsible for the operation, maintenance, and repair of customer equipment
• Provides customers and service team with product information and availability
• Delivering prompt, professional solutions for customer and service team inquiries
• Represents the opinions and suggestions of the customers to the company

Technical Services Manager