Active Directory SME – Hybrid Identity, PAM
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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Job Level
About the role
- Act as the Active Directory technical owner for the assigned client account, accountable for service stability, security, and scalability
- Participate in service reviews, client governance calls, and transformation discussions, providing technical insights and recommendations
- Lead hybrid identity operations using Azure AD Connect and Microsoft Entra ID, ensuring secure identity synchronization and authentication with cloud services
- Design, implement, and support enterprise-scale Active Directory environments, including multi-domain and multi-forest architectures used by the client
- Drive AD security hardening, baseline compliance, and remediation initiatives as part of proactive service delivery
- Collaborate with client security teams to enforce least privilege and privileged identity governance
- Produce and maintain runbooks, SOPs, and client-specific documentation for identity services
- Mentor L2/L3 engineers assigned to the account and provide technical guidance
Requirements
- 15+ years of hands-on experience managing enterprise Active Directory environments, preferably in managed services or client-facing roles
- Proven experience acting as an SME or technical owner for a customer account
- Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience
- Microsoft certifications in AD, Azure, or Identity platforms are preferred
- Experience supporting regulated or audit-driven client environments
- Exposure to identity governance, Zero Trust, or IAM transformation initiatives
Benefits
- Be Well programs thoughtfully designed to support financial, mental, physical, and social health
- Flexible, supportive environment where well-being is prioritized
- Access to cutting-edge learning opportunities from Microsoft, Google, and Amazon
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Active DirectoryAzure AD ConnectMicrosoft Entra IDidentity synchronizationauthenticationmulti-domain architecturemulti-forest architectureAD security hardeningbaseline complianceidentity governance
Soft Skills
technical ownerclient governancetechnical insightsmentoringcollaborationproactive service deliverytechnical guidance
Certifications
Microsoft certifications in ADMicrosoft certifications in AzureMicrosoft certifications in Identity platforms