Customer Partner
Kyndryl
full-time
Posted on:
Location Type: Hybrid
Location: Kentucky • New Jersey • United States
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Salary
💰 $159,240 - $343,920 per year
About the role
- Create, maintain, and develop deep customer connections
- Drive proactive account growth and minimize erosion in renewals
- Lead one or more Portfolio or Strategic accounts
- Collaborate with sales team members on account management process
- Build relationships with key decision-makers and deliver tailored solutions
- Identify and qualify new opportunities and generate new deals
Requirements
- 10+ years experience running account P&L
- Background in Government contracts and contract vehicles
- Deep knowledge of business and technology trends and industry best practices
- 10+ years experience managing sales process end-to-end
- Understanding and execution of volume transactions
- Experience with developing and managing executive (CxO) relationships
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
Benefits
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementP&L managementsales process managementcontract managementrevenue growthcost managementprofitability analysisrisk assessmentvolume transactionsbusiness and technology trends
Soft skills
relationship buildingcollaborationempathyopen-mindednesscommunicationleadershipcustomer connectionproactive approachtailored solutionsdecision-making