ServiceNow Technical Specialist
Kyndryl
full-time
Posted on:
Location Type: Remote
Location: Canada
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Tech Stack
About the role
- Implement and configure ServiceNow modules to meet business and compliance requirements.
- Orchestrate workflows with Flow Designer and IntegrationHub; develop catalog items, record producers, and SLAs.
- Design and implement REST/SOAP integrations, web services, and connectors to third-party systems.
- Participate in Agile ceremonies and contribute to documentation.
- Apply platform guardrails, data policies, and security best practices.
- Conduct knowledge transfer and end-user training.
Requirements
- 3–7+ years of hands-on ServiceNow experience in project-based delivery for mid to large organizations.
- Strong configuration and development skills.
- Experience with one or more domains: ITSM, ITOM, HRSD, CSM, SecOps/IRM, or App Engine.
- Proven integration experience with enterprise systems.
- Strong collaboration and communication skills; ability to work closely with Architects and PMs on complex programs.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
Benefits
- Health insurance
- Employee learning programs
- Company-wide volunteering and giving platform
- Support for personal and family well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowREST integrationsSOAP integrationsFlow DesignerIntegrationHubcatalog itemsrecord producersSLAsdata policiessecurity best practices
Soft skills
collaborationcommunicationknowledge transferend-user training