Kumu

Community Operations Intern

Kumu

internship

Posted on:

Location Type: Remote

Location: Philippines

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Job Level

Entry Level

About the role

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds
  • Observe and flag trends, issues, and micro-opportunities for growth
  • Work closely with the team to translate user insights into actionable ideas

Requirements

  • Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
user engagementrelationship buildingcommunicationobservational skillsproblem-solvingflexibilityteam collaborationuser insight analysis