Kumon Brasil

Field Consultant

Kumon Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Belo Horizonte • Brazil

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About the role

  • Conduct on-site visits and deliver targeted training to franchise locations
  • Support and develop instructors and franchisees, promoting integration and ongoing training.
  • Adapt the approach according to each franchisee's profile and stage, ensuring correct application of the Kumon Method.
  • Plan and conduct trainings tailored to the specific needs of each center, strengthening operational autonomy and quality.
  • Develop action and monitoring plans based on key indicators (enrollments, IC6, TMP).
  • Prepare visit reports and keep information up to date for support areas and managers.
  • Monitor results and propose continuous improvement strategies.
  • Support the implementation of digital tools and ensure organization of schedules and processes.
  • Contribute to plans and initiatives to strengthen the Kumon brand.
  • Coordinate and lead regional and general meetings with franchisees, ensuring clear communication and integration among centers.
  • Provide support during meetings with parents and at brand-strengthening events.
  • Act as a liaison between headquarters and centers, maintaining a consistent and transparent flow of information.
  • Provide consultancy aligned with the needs and profile of each franchise unit.
  • Monitor and assess the effectiveness of guidance, analyzing results and proposing specific development plans.
  • Promote the exchange of best practices and strengthen the franchise network.
  • Manage and analyze data to track performance indicators of centers.
  • Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
  • Use digital tools for monitoring and decision-support.
  • Contribute to the satisfaction and retention of franchisees, students, and parents through close, empathetic, and results-oriented engagement.
  • Support events and initiatives that promote engagement and strengthen the Kumon brand.

Requirements

  • Completed higher education (Bachelor's degree)
  • Intermediate English (preferred)
  • Proficient with Microsoft Office, with intermediate Excel skills
  • Experience with franchising, business areas, sales/commercial roles and/or consulting (experience in education is a plus)
  • Experience with social media and general technology
  • Availability to travel
  • Reside in Belo Horizonte and/or the metropolitan region
  • Alignment with the education field and the company's method and philosophy
Benefits
  • Medical Insurance: Private hospital room plan at no cost to the employee and with a fixed fee for direct dependents (not co-payment)
  • Dental Insurance: Optional
  • Childcare Assistance: For employees with children up to 5 years old
  • Support for employees with disabled children
  • Conexa Saúde: Employee support program providing specialized psychological and nutritional assistance and guidance (no cost to the employee)
  • Vidalink: Medication assistance for all employees without deduction up to the monthly cap
  • Gympass (now Wellhub)
  • Meal Allowance (Vale Refeição)
  • Food Voucher (Vale Alimentação)
  • Life Insurance
  • Transportation Voucher: For days of on-site work
  • Profit-Sharing (PLR): Annual profit and results sharing
  • Education Subsidy: Financial support for professional development (subject to a maximum limit)
  • Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon teaching materials for all subjects using 30 minutes of their daily working hours
  • Reimbursement for Study Using the Kumon Method: Available at franchise locations for employees and legal dependents
  • Languages: Employees may use the capped amount for language study in English, Spanish, or Japanese (independent of Kumon Method study)
  • Birthday Day Off: Employees receive their birthday off or may choose a day in the week after their birthday if it falls on a weekend
  • Career Development Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysistraining developmentperformance monitoringaction planningconsultancyfranchisingsalesbusiness developmentdigital tools implementationstrategic planning
Soft Skills
communicationleadershipempathyadaptabilitycollaborationproblem-solvingengagementorganizational skillsrelationship managementcontinuous improvement
Certifications
Bachelor's degree