Kumon Brasil

Consultant

• Conduct visits and provide targeted training to franchise units
• Support and develop advisors and franchisees, promoting integration and continuous training
• Adapt approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method
• Plan and deliver trainings tailored to the specific needs of each unit to strengthen autonomy and operational quality
• Prepare reports and follow-up plans
• Create action plans and follow-up based on key indicators (enrollments, IC6, TMP)
• Prepare visit reports and keep information up to date for support areas and managers
• Monitor results and propose continuous improvement strategies
• Support implementation of digital tools and ensure organization of schedules and processes
• Contribute to plans and initiatives to strengthen the Kumon brand
• Coordinate and lead meetings
• Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units
• Support meetings with parents and brand-strengthening events
• Act as a bridge between headquarters and units, maintaining consistent and transparent information flow
• Provide tailored consultations
• Offer consultations aligned with the needs and profile of each franchise unit
• Monitor and evaluate the effectiveness of recommendations, analyzing results and proposing specific development plans
• Promote exchange of best practices and strengthen the franchise network
• Data analysis
• Manage and analyze data to track unit performance indicators
• Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators
• Use digital tools for monitoring and decision support
• Satisfaction of franchisees, students and parents
• Contribute to the satisfaction and retention of franchisees, students and parents through a close, empathetic and results-oriented approach
• Support events and initiatives that promote engagement and strengthen the Kumon brand

Field Consultant

• Conducting Visits and Targeted Training for Franchise Units: Support and develop instructors and franchisees, promoting integration and ongoing training. Adapt the approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method. Plan and deliver training tailored to the specific needs of each unit, strengthening autonomy and operational quality.
• Preparing Reports and Follow-up Plans: Develop action and follow-up plans based on key indicators (enrollments, IC6, TMP). Prepare visit reports and keep information updated for support teams and managers. Monitor results and propose continuous improvement strategies. Support the implementation of digital tools and ensure the organization of schedules and processes. Contribute to plans and initiatives to strengthen the Kumon brand.
• Coordinating and Leading Meetings: Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units. Provide support for meetings with parents and for brand-strengthening events. Act as a liaison between headquarters and units, maintaining a consistent and transparent flow of information.
• Tailored Consultations: Provide consultations aligned with the needs and profile of each franchise unit. Monitor and evaluate the effectiveness of guidance, analyze results, and propose specific development plans. Promote the exchange of best practices and the strengthening of the franchise network.
• Data Analysis: Manage and analyze data to monitor unit performance indicators. Interpret results and propose strategic actions that support sustainable growth and improvement of key metrics. Use digital tools for monitoring and decision-making support.
• Franchisee, Student and Parent Satisfaction: Contribute to the satisfaction and loyalty of franchisees, students and parents through close, empathetic and results-oriented engagement. Support events and initiatives that promote engagement and strengthen the Kumon brand.

• Analyze expansion opportunities for new franchises in line with corporate strategies, taking into account regional characteristics and specificities.
• Conduct property analysis and prospecting using tools such as OnMaps and/or on-site visits.
• Prospect franchisee candidates (Kumon center instructors), evaluate regional alternatives and propose actions based on cost and resource analysis.
• Plan the stages of the unit opening process, coordinating regional travel, internal activities and corporate or branch events.
• Manage contacts received via the website and update the recruitment system.
• Participate in pre- and post-opening trainings, introductory presentations, business model meetings and candidate interviews during the opening process.
• Monitor online studies and pre-opening teaching materials, ensuring compliance with the established schedule.
• Provide feedback to candidates after training and after unit openings.
• Request layouts and façades/signage from the responsible department, ensuring documentation deadlines are met.
• Contribute to the definition of strategies for franchise network projects and/or new business initiatives.
• Keep activity controls up to date, proactively identifying and addressing critical issues.
• Propose improvements to processes related to the area of responsibility.

Expansion Consultant

Public Relations

• Provide student support via the Kumon Connect platform (100% digital);
• Assign grades and monitor student performance on the digital platform;
• Update control spreadsheets (contact management and activity tracking);
• Generate basic reports on attendance, performance and student status;
• Support payment tracking processed through the Cielo system;
• Handle contacts via WhatsApp, focusing on lead management and support for parents/guardians;
• Monitor and assist with the unit’s social media activity;
• Assign grades in Class Navi and perform various administrative tasks;
• Support lead management through the CRM (MOL).

Field Consultant

Field Consultant

Expansion Consultant

Assistant, Virtual Unit