Kumon Brasil

Field Consultant

Kumon Brasil

full-time

Posted on:

Location Type: Hybrid

Location: AracatiBrasil

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About the role

  • Conducting Visits and Specific Trainings at Franchised Units
  • Support and develop instructors and franchisees, promoting integration and continuous training.
  • Adapt the approach according to each franchisee’s profile and stage, ensuring the correct application of the Kumon Method.
  • Plan and deliver trainings targeted to the specific needs of each unit, strengthening autonomy and operational quality.
  • Preparation of Reports and Follow-up Plans
  • Develop action and follow-up plans based on key indicators (enrollments, IC6, TMP).
  • Prepare visit reports and keep information updated for support areas and managers.
  • Monitor results and propose continuous improvement strategies.
  • Support the implementation of digital tools and ensure the organization of schedules and processes.
  • Contribute to plans and initiatives to strengthen the Kumon brand.
  • Coordination and Conducting of Meetings
  • Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units.
  • Provide support in conducting meetings with students’ parents and brand-strengthening events.
  • Act as a bridge between the head office and units, maintaining a consistent and transparent flow of information.
  • Personalized Consultancies
  • Offer consultancies aligned with the needs and profile of each franchised unit.
  • Monitor and evaluate the effectiveness of guidance, analyzing results and proposing specific development plans.
  • Promote the exchange of best practices and the strengthening of the franchise network.
  • Data Analysis
  • Manage and analyze data to monitor unit performance indicators.
  • Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
  • Use digital tools for monitoring and to support decision-making.
  • Satisfaction of Franchisees, Students and Parents
  • Contribute to the satisfaction and loyalty of franchisees, students and parents through a close, empathetic and results-oriented approach.
  • Support events and actions that promote engagement and strengthen the Kumon brand.

Requirements

  • Bachelor's degree (completed).
  • Intermediate English (desirable).
  • Proficient in Microsoft Office, with intermediate Excel skills.
  • Experience with franchises, business areas, commercial/sales roles and/or consulting (experience in the education sector is a plus).
  • Experience with social media and general technology.
  • Willingness to travel.
  • Reside in Ceará and/or the surrounding region.
  • Alignment with education, and with the company’s method and philosophy.
Benefits
  • Health Insurance: 'Apartment' coverage (private room) at no cost to the employee; fixed fee for direct dependents (no co-payment).
  • Dental Insurance: Optional.
  • Childcare Allowance: For employees with children up to 5 years old.
  • Support for Employees with Disabled Children.
  • Conexa Saúde: Employee support program offering specialized psychological and nutritional assistance and guidance (no cost to the employee).
  • Vidalink: Medication assistance for all employees without deductions up to a monthly limit.
  • Gympass (now Wellhub).
  • Meal Voucher.
  • Food Allowance.
  • Franchise Coordinator Allowance: Semi-annual bonus paid on payroll in June and December of each year.
  • Life Insurance.
  • Transportation Voucher: For days of in-person work.
  • Profit Sharing (annual).
  • Education Subsidy: Financial support for professional development (within a set limit).
  • Free Study of Kumon Educational Materials for All Subjects: Employees may study Kumon materials for any subject using 30 minutes of their daily working hours.
  • Reimbursement for Study using the Kumon Method: Available at franchised units for employees and legal dependents.
  • Language Study: Employees may use the allowance cap to study English, Spanish, or Japanese (independent of Kumon Method studies).
  • Birthday Day Off: Employees receive the birthday off or may choose a day in the week following the birthday if it falls on a weekend.
  • Career Path.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisreport preparationaction planningmonitoring performance indicatorsconsultingtraining deliverydigital tools implementationfranchise managementbusiness developmentsales experience
Soft skills
communicationempathyresults-orientedadaptabilitycollaborationproblem-solvingleadershiporganizational skillscustomer satisfaction focusrelationship building
Certifications
Bachelor's degree