KUDO

Client Partner

• Cultivate client's relationships with key decision-makers
• Proactively identify and address client needs
• Own the renewal and upsell process
• Develop and execute account growth strategies
• Lead the onboarding process for new clients
• Continuously monitor and analyze client performance metrics
• Present monthly strategic reports to clients
• Act as the primary escalation point for client issues
• Partner with Sales, Marketing, Product, and Engineering teams

Client Manager