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KUDO

Client Manager

KUDO

Client Manager role focused on building high-value post-sales relationships in a tech startup. Engage with enterprises and government agencies across the Americas to drive business growth and customer success.

Posted 7/19/2026contractRemote • 🇨🇷 Costa RicaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, strategic account growth, and performance analysis, with a strong focus on communication and negotiation skills. Proficient in utilizing CRM tools to enhance client engagement and drive business outcomes.

Highest-signal resume keywords
Client Relationship ManagementAccount Growth StrategiesCRM Tools (Salesforce)Communication SkillsBusiness Acumen

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account Growth StrategiesPerformance Metrics AnalysisCRM ToolsClient OnboardingRenewal Process Management
Soft Skills
Communication SkillsNegotiation SkillsRelationship BuildingStrategic Problem-SolvingDetail-Oriented
Tools & Technologies
Salesforce
Certifications & Qualifications
Bachelor’s DegreeAdvanced Degrees in Business or Technology
Industry Keywords
Technology IndustryClient EngagementStrategic ReportingUpsellingCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Cultivate client's relationships with key decision-makers
  • Proactively identify and address client needs
  • Own the renewal and upsell process
  • Develop and execute account growth strategies
  • Lead the onboarding process for new clients
  • Continuously monitor and analyze client performance metrics
  • Present monthly strategic reports to clients
  • Act as the primary escalation point for client issues
  • Partner with Sales, Marketing, Product, and Engineering teams

Requirements

What you’ll need
  • 5+ years of experience in the technology industry
  • Strong business acumen
  • Exceptional communication and negotiation skills
  • Natural relationship builder
  • Strategic problem-solver
  • Great presentation and communication skills
  • Detail-oriented
  • Tech-savvy
  • Experience with CRM tools (e.g., Salesforce) is a strong plus
  • Bachelor’s degree required; advanced degrees or certifications in business, technology, or related fields are a plus
  • Fluency in English is required; proficiency in Spanish or French is a valuable asset

Benefits

Comp & perks
  • Virtual socials
  • Competitions
  • Learning opportunities
  • Fun along the way