Kryptos Technologies UK Limited

WFM Administrator

Kryptos Technologies UK Limited

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

Groovy

About the role

  • Configure and maintain the Infor WFM system to meet the Client’s Workforce management needs.
  • Customize settings, workflows, and business rules within the Infor WFM application.
  • Provide Custom solutions for client’s needs using Groovy Customization.
  • Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage.
  • Conduct training sessions for new users and ongoing training for existing users.
  • Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems.
  • Ensure data integrity and accuracy through effective integration processes.
  • Develop and generate reports to provide insights into workforce performance, productivity, and compliance.
  • Utilize Infor WFM reporting tools to create customized reports for different stakeholders.
  • Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies.
  • Monitor and address compliance issues as they arise.
  • Maintain thorough documentation of system configurations, processes, and end user guides.
  • Document and track reported issues, resolutions, and system changes.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or a related field.
  • Proven experience as an Infor WFM Administrator or Technical Consultant or in a similar role.
  • In-depth knowledge of Infor WFM Multi-tenant application and its modules.
  • Strong understanding of workforce management processes and best practices.
  • Experience with system integration and data migration.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with a focus on data accuracy and system reliability.
Benefits
  • Employee Office Management
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Infor WFMGroovy Customizationsystem integrationdata migrationreport generationworkforce management processesdata accuracysystem reliability
Soft Skills
problem-solvinganalytical skillscommunication skillsinterpersonal skillsindependent workteam collaborationdetail-oriented