Kroo

Financial Crime Administrator, Entry Level

Kroo

full-time

Posted on:

Location Type: Hybrid

Location: Manchester • United Kingdom

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Job Level

Entry Level

About the role

  • Be the first port of call for all Financial Crime customer contact.
  • Handle escalations from the Customer Service team and provide practical advice on required actions.
  • Applying Financial Crime policies and processes and recording detailed notes to aid with investigations.
  • Support with the identification of financial crime trends through data analysis.
  • Using Financial Crime systems to check for any malicious actors and loading to the relevant databases where necessary.
  • Liaise with other financial institutions and law enforcement authorities.
  • Liaise with other business departments.
  • Support the optimisation and update of existing processes, systems and procedures.

Requirements

  • Has excellent written and verbal communication skills.
  • At least 2 years experience in a customer service role in the financial services sector.
  • Experience in a Counter Financial Crime function is beneficial.
  • Excellent attention to detail.
  • Ability to work independently.
  • Have worked in a start-up.
  • Are familiar with Financial Crime and AML regulations.
Benefits
  • Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
  • Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
  • Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
  • Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
  • Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
  • Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
  • Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in central Manchester.
  • Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
  • Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
  • Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
  • Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.
  • You get full healthcare for you and your nuclear family via Vitality.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial crime policiesfinancial crime processesrecording detailed notesmalicious actor identificationdatabase management
Soft Skills
written communicationverbal communicationattention to detailindependent work