Kroo Bank

Collections

• Communicate directly with customers via in-app chat, email and telephone
• Support the implementation of arrears, forbearance/collections and vulnerability procedures; take ownership of the successful delivery
• Play a central role in the day-to-day management of loan lifecycle events
• Help shape the Lending Operations function and support the Head of Business Operations and Head of Lending
• Produce reports on key metrics
• Liaise with the underwriting and lending policy teams to improve overall strategy and risk appetite
• Report directly to the Collections and Financial Wellbeing Team Manager

Collections and Financial Wellbeing Specialist

Financial Planning and Analysis

• We’re creating the world’s most social bank and improving people’s relationship with money for good; remove stress and social awkwardness and build a bank better for customers, their friends, and the planet.
• You’ll report directly to our CFO and work cross-functionally with a variety of teams.
• Scale finance in a fast-growing startup
• Continue to refine our daily, weekly and monthly management reportiing
• Prepare the bank’s financial statements and exercise oversight of associated controls to ensure the completeness and accuracy of the financial statements in compliance with appropriate accounting standards
• Implement a robust automated regulatory reporting framework and oversee regulatory reporting
• Maintain the Finance Manual and Financial Risk Management Policy
• Ensure compliance with all relevant regulatory capital and liquidity requirements
• Manage the budgeting and business plan processes and ensure alignment with regular evaluation of the bank’s capital and liquidity requirements Oversee the bank’s tax affairs, ensuring that tax obligations are minimised within the law and good practice and manage compliance with the HMRC Code of Practice on Taxation for Banks
• Ensure appropriate expenditure control is in place and operates effectively
• Liaise with external auditors and ensure that the external audit is carried out effectively
• Ensure that regulatory reporting is complete, accurate and timely
• Oversee Kroo’s tax affairs, including VAT, corporation tax filings, FATCA/AEOI filings and ISA returns
• Oversee other finance functions, including purchase ledger, reconciliations and payroll.

Collections and Financial Wellbeing Specialist

Head of Finance