Kroll

Executive Assistant – Virtual Assistant Services

Kroll

full-time

Posted on:

Location Type: Hybrid

Location: Mumbai • India

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About the role

  • Single point of contact & escalation for assigned service line and/or location for administrative services
  • Supports Executive Committee / Leadership (CXO level) with focus on specific services
  • Build expertise within specific service business lines to extend support to senior leadership.
  • Manage the request queue for the service line / location with the remote team
  • Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
  • Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
  • Manage and prioritize information flow in a timely and accurate manner i.e. calls, contacts, emails
  • Support in organizing marketing events, webinars and internal team social events
  • Full planning and organizing of client events
  • Dealing with all incoming and outgoing post
  • Maintenance of the client relationship management (CRM) database
  • Support client needs, including billing, document management, engagement acceptance & set-up
  • Organize travel and produce travel itineraries where applicable
  • Full secretarial and EA support to the Managing Directors and wider team
  • Diary management
  • Any other tasks deemed necessary for the efficient running of the business

Requirements

  • Previous experience of working with senior management and taking responsibility of projects
  • Advanced skills in word, excel and PowerPoint
  • Experience in similar field, i.e. financial services or accountancy
  • Fast thinking, proactive and confident working unsupervised using own initiative
  • Strong attention to detail and high levels of integrity
  • Clear, precise and professional written and verbal communication skills.
  • Ability to provide solutions to problems and resolve issues diplomatically.
  • Capable of assisting in creating new and better client education and reporting systems.
  • Ability to analyze data, determine trends and applications, and report them clearly and correctly.
  • Capable of responding to stress in a fast-paced environment.
  • Ability to be self-motivated and productive working remotely.
  • Strong interpersonal skills and ability to quickly develop working relationships.
  • Affable and enthusiastic attitude towards teamwork
  • Ability to manage confidential, sensitive information
Benefits
  • Kroll is committed to equal opportunity and diversity, and recruits people based on merit
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft WordMicrosoft ExcelMicrosoft PowerPointCRM database managementdocument managementdata analysisevent planningtravel itinerary managementproject management
Soft Skills
attention to detailintegritywritten communicationverbal communicationproblem-solvingstress managementself-motivationinterpersonal skillsteamworkinitiative