Executive Assistant – Virtual Assistant Services
Kroll
full-time
Posted on:
Location Type: Hybrid
Location: New Delhi • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Single point of contact & escalation for assigned service line and/or location for administrative services
- Supports Executive Committee / Leadership (CXO level) with focus on specific services
- Build expertise within specific service business lines to extend support to senior leadership.
- Manage the request queue for the service line / location with the remote team
- Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
- Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
- Manage and prioritize information flow in a timely and accurate manner i.e. calls, contacts, emails
- Support in organizing marketing events, webinars and internal team social events
- Full planning and organizing of client events
- Dealing with all incoming and outgoing post
- Maintenance of the client relationship management (CRM) database
- Support client needs, including billing, document management, engagement acceptance & set-up
- Organize travel and produce travel itineraries where applicable
- Full secretarial and EA support to the Managing Directors and wider team
- Diary management
- Any other tasks deemed necessary for the efficient running of the business
Requirements
- Previous experience of working with senior management and taking responsibility of projects
- Advanced skills in word, excel and PowerPoint
- Experience in similar field, i.e. financial services or accountancy
- Fast thinking, proactive and confident working unsupervised using own initiative
- Strong attention to detail and high levels of integrity
- Clear, precise and professional written and verbal communication skills.
- Ability to provide solutions to problems and resolve issues diplomatically.
- Capable of assisting in creating new and better client education and reporting systems.
- Ability to analyze data, determine trends and applications, and report them clearly and correctly.
- Capable of responding to stress in a fast-paced environment.
- Ability to be self-motivated and productive working remotely.
- Strong interpersonal skills and ability to quickly develop working relationships.
- Affable and enthusiastic attitude towards teamwork
- Ability to manage confidential, sensitive information
Benefits
- Kroll is committed to equal opportunity and diversity, and recruits people based on merit
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft WordMicrosoft ExcelMicrosoft PowerPointCRM database managementdocument managementdata analysisevent planningtravel itinerary managementproject management
Soft skills
attention to detailintegritywritten communicationverbal communicationproblem-solvingstress managementself-motivationinterpersonal skillsteamworkinitiative