Cruise Consultant, Travel Agent – Cruises
Kreuzfahrtberater GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Hamburg • Germany
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Job Level
About the role
- Advise and support prospective clients and customers on cruise travel
- Create tailored travel offers and packages
- Book and manage cruises and associated travel services
- Maintain customer relationships and develop a base of repeat clients
- Cooperate with cruise lines and other travel industry partners
Requirements
- Experience as a travel agent (Tourism clerk) in a travel agency or tour operator
- Telephone and written advisory skills in English
- Prior knowledge of cruise lines and cruise ships is desirable
- Team-oriented mindset with a strong focus on service and quality
Benefits
- Permanent employment full-time or part-time (minimum 32 hours/week)
- Hybrid working model with a mix of office presence and home office
- Additional pay for weekend and public holiday shifts (currently approx. 2–3 weekend days per month)
- Comprehensive on-site onboarding (approx. 10 weeks) and a mentor for your onboarding
- 30 days of annual leave per year (based on a 5-day week)
- Employer pension contribution above the statutory level and capital-forming benefits
- Subsidy for a Deutschlandticket or a parking space in our underground garage in Ahrensburg
- Participation in ship inspections and events with our cruise line partners
- Discounted cruises for you and your family
- Team budget for joint events
- Access to EGYM Wellpass to support your fitness and wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel bookingcustomer relationship management
Soft Skills
advisory skillstelephone communicationwritten communicationteam-oriented mindsetservice focusquality focus