Kreato Global | BPO and Language Solutions

QA Engineer

• Monitor recorded OPI/VRI interpretation sessions
• Evaluate interpreter performance using QA standards
• Provide coaching and performance feedback
• Identify quality trends and recommend improvements
• Ensure compliance with company and client standards
• Prepare QA reports and documentation
• Collaborate with Operations, HR, and Training teams

Quality Assurance Analyst

Translator

• This is a remote position for an Experienced Video Remote Interpretation (VRI) English-ASL (American Sign Language) Interpreter based in the United States.
• The interpreter will be responsible for providing accurate interpretation services virtually via video between English and ASL in medical, social services, customer service, and financial settings.
• The role involves facilitating seamless communication between service providers and the Deaf/Hard of Hearing community to ensure effective understanding and care.

Experienced VRI English-ASL Interpreter

• Provide accurate, consecutive interpretation primarily in medical settings.
• Facilitate crucial communication in social services and financial contexts.
• Initially focused on OPI, with a clear pathway to advance into VRI.

French Interpreter

• Provide accurate consecutive interpretation services over the phone and via video between English and Ukrainian in medical, social services, customer service, and financial settings
• Facilitate communication between healthcare providers and patients to ensure effective understanding and care

Ukrainian Interpreter

• Provide accurate consecutive interpretation services over the phone and via video between English and Russian in medical, social services, customer service, and financial settings
• Facilitate communication between healthcare providers and patients to ensure effective understanding and care

Russian Interpreter

• Providing accurate consecutive interpretation services over the phone and via video between English and Mandarin in medical, social services, customer service, and financial settings
• Facilitating communication between healthcare providers and patients to ensure effective understanding and care

Mandarin Interpreter

• Provide accurate consecutive interpretation services over the phone and via video between English and Khmer in medical, social services, customer service, and financial settings
• Facilitate communication between healthcare providers and patients to ensure effective understanding and care

Khmer Interpreter

• Provide accurate consecutive interpretation services over the phone and via video between English and Karen
• Facilitate communication between healthcare providers and patients to ensure effective understanding and care

Interpreter

• We are seeking a skilled, highly motivated English-Spanish Interpreter to join our 100% remote team in Latin America.
• Initially focused on OPI, this role offers a clear pathway to advance into VRI.
• You will be responsible for providing accurate, consecutive interpretation primarily in medical settings, as well as facilitating crucial communication in social services and financial contexts.