FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Quality Assurance Analyst
Kreato Global | BPO and Language SolutionsQuality Assurance Analyst at Kreato Global monitoring interpreter performance and ensuring quality standards. Collaborating with teams for continuous improvement in language service delivery.
About the role
Key responsibilities & impact- Monitor recorded OPI/VRI interpretation sessions
- Evaluate interpreter performance using QA standards
- Provide coaching and performance feedback
- Identify quality trends and recommend improvements
- Ensure compliance with company and client standards
- Prepare QA reports and documentation
- Collaborate with Operations, HR, and Training teams
Requirements
What you’ll need- 2+ years of OPI/VRI interpretation experience
- Previous QA experience in a BPO or Language Services environment preferred
- Excellent English communication skills
- Strong attention to detail and analytical skills
- Experience providing coaching and feedback
Benefits
Comp & perks- Work from home (remote)
- Excellent work environment
- Opportunities for growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality Assurance StandardsPerformance EvaluationQA ReportingTrend AnalysisDocumentation Preparation
Soft Skills
Attention to DetailCollaboration