Site Reliability Engineer II

Kraken

full-time

Posted on: 9/26/2025

Location: 🇺🇸 United States

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💰 $118,000 - $150,000 per year

Mid-LevelSenior

AWSDjangoDockerKubernetesLinuxPostgresPythonRabbitMQRDBMSTerraform

About the role

Teach and support product teams on best practices for reliability, implementation patterns and effective usage of our existing platforms
Support product teams in improving the performance and availability of their systems
Be hands-on in code and infrastructure to help product teams with reliability improvements
Provide comprehensive feedback to the wider Platform group on improvements to be made to core infrastructure based on observations and first-hand experience in the code base
Support the build-out of proof-of-concept requirements in product teams as needed to evolve application deployment architecture to align with business growth as well as enhance scalability and system resilience
Collaborate with product teams to support the release of new features and services, ensuring adherence to reliability and performance standards
Guide product teams in designing systems for resilience and graceful failure under heavy load
Assist application teams with post-incident tasks and follow-ups, and contribute to the creation and review of post-mortem documentation
Analyse incident metrics to identify trends and potential improvements, communicating these insights to the product teams
Help solve interesting and difficult problems to drive disruption in the global energy market

Great communication skills, working effectively with developers, product managers and other business stakeholders to understand, design and deliver impactful projects and reliability improvements
Proficient using AWS; we use a lot of different AWS services and not just the standard few
Strong Python skills; particularly with Django, the Django ORM and Celery
Expertise in PostgreSQL or a similar RDBMS, particularly in Amazon RDS at scale
Experience with Docker and Kubernetes (we use Amazon EKS in production)
Experience with Datadog or a similar logging/monitoring tool
Experience with messaging queues, event-driven async processing (we use RabbitMQ)
Experience with Terraform or a similar infrastructure-as-code tool
Experience working with a Linux distribution
Previous experience working in small, highly-autonomous teams
(Helpful) Previous experience as a Site Reliability Engineer
(Helpful) Experience working on SaaS platforms and engaging product teams
(Helpful) Experience managing and supporting large scale internet-facing services
(Helpful) Experience responding to incidents and outages, writing incident reports and organising retrospectives
(Helpful) Experience working with very large relational databases
(Helpful) Experience using service level objectives to improve application performance
(Helpful) A proactive, innovative mindset