
Senior Mission Product Manager
Kraken
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Own the long-term outcome strategy for Residential Financials, defining what accurate, on time, compliant and automated billing means at scale
- Drive the evolution of Kraken’s residential financial capabilities by reducing legacy complexity and enabling new and existing clients to adopt the latest core capabilities
- Translate regulatory and client requirements into clear product principles, system constraints and reusable approaches to establish opinionated defaults that minimise manual intervention and lower cost to serve
- Act as the alignment lead across teams delivering residential financial outcomes, including Commercials, Billing, and Payments, ensuring a shared understanding of approach and intent
- Work closely with other Kraken product areas (such as Kraken Flex, Utilities, and Field) to ensure seamless integration with Kraken’s core capabilities
- Lead trade-off discussions, clearly communicating decisions and guiding teams toward scalable, Kraken wide solutions
- Provide clear guidance to Delivery while ensuring the right product and engineering teams are engaged early, without creating bottlenecks or single points of dependency
- Conduct discovery to understand the financial needs of new and existing residential markets and customer segments
- Define the requirements needed to support increasing scale and complexity, ensuring Kraken’s core framework continues to serve the widest possible range of clients and markets
Requirements
- 5+ years of experience in product management within a tech or SaaS environment
- Strong understanding of product management methodologies, agile development, and user-centric design
- Experience with financial systems (billing, payment, pricing) at scale and managing complex operational processes where data integrity is preferred
- Excellent communication and stakeholder management skills, with the ability to translate business requirements into clear, actionable product guidance
- Fluency in English is required
- The ability to thrive in an ambiguous, fast-paced environment and align multiple teams around shared outcomes
Benefits
- None explicitly stated
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementagile developmentuser-centric designfinancial systemsbillingpaymentpricingdata integrity
Soft skills
communicationstakeholder managementdecision makingguidanceadaptability