Kraken Digital Asset Exchange

Customer Support

• Answer clients’ Crypto DW/ Trading/Consumer/Kraken Desktop questions via text and live support channels (Zendesk/Email/possibly Telegram).
• Provide testing and feedback for new trading features before they are released to clients.
• Assist in the management of our Consumer, Trading, Futures, Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
• Providing calculation breakdowns for clients questions regarding fees, margin levels, P/L explanations etc
• Potentially monitor crypto funding activity looking for fraudulent actions.

Crypto Funding Support Specialist

Product Designer

• Set and elevate the design vision across key product areas, defining what great looks like and driving it through execution.
• Lead the design of complex, ambiguous problem spaces, turning them into clear, elegant, and scalable user experiences.
• Raise the bar for the industry by creating visually rich, forward-thinking designs that elevate Kraken’s brand and set new benchmarks for excellence.
• Shape and evolve Kraken’s design system and visual language, ensuring consistency and scalability across the product.
• Partner deeply with product, engineering, and leadership to influence product strategy and roadmap decisions, not just execution.
• Drive alignment across teams, bringing clarity and direction to cross-functional initiatives.
• Mentor and support other designers, contributing to their growth and raising the overall quality of the design team.
• Champion a high standard of craft and user experience, influencing stakeholders to uphold excellence across the organization.
• Use customer insights, data, and experimentation to inform decisions and continuously improve product outcomes.
• Lead design critiques and contribute to a strong culture of feedback, rigor, and continuous improvement.

Staff Product Designer – Consumer

Data Engineer

• Build scalable and reliable data pipelines that collect, transform, load and curate data from internal systems
• Augment data platform with data pipelines from external systems.
• Ensure high data quality for pipelines you build and make them auditable
• Drive data systems to be as near real-time as possible
• Support design and deployment of distributed data store that will be central source of truth across the organization
• Build data connections to company's internal IT systems
• Develop, customize, configure self service tools that help our data consumers to extract and analyze data from our massive internal data store
• Evaluate new technologies and build prototypes for continuous improvements in data engineering.

Data Engineer – Data Platform

Frontend Engineer

• Design, develop, and maintain high-quality applications using React
• Set the standard for high-quality code and lead complex software systems development
• Significantly influence technical decisions, contribute to technical strategy discussions, and shape product/domain decisions with an expert understanding of engineering best practices
• Mentor junior and senior engineers and provide constructive feedback
• Master multiple technologies and stay ahead of the curve with new tools and trends
• Design and implement scalable, maintainable, and fault-tolerant systems, with a deep understanding of complex software development architecture and design patterns
• Lead and collaborate on complex initiatives, and drive feedback and growth across teams
• Drive process improvements and lead by example with advanced experience in multiple software development processes

Senior Software Engineer – Frontend

Content Creator

• Serve as an on-camera voice and face of Kraken’s products across short-form social, performance marketing creatives, and educational content.
• Produce high-quality, performance-driven content across multiple formats — including short-form videos (Reels, Shorts, TikTok), paid ads, social snippets, landing pages, and long-form educational assets.
• Independently ideate, script, film, and publish content with minimal oversight, operating with speed and strong creative judgment.
• Translate Kraken’s product value propositions into compelling messaging tailored to different stages of the marketing funnel — from awareness to conversion to retention.
• Leverage AI tools and modern production workflows to accelerate content output, experimentation, and iteration.
• Continuously test, optimize, and refine creative output based on performance data and audience insights.
• Collaborate cross-functionally with Product, Growth, Data, Design, Compliance, and SMEs — while maintaining ownership over execution and results.
• Act as a proactive driver of experiments and new content initiatives, identifying opportunities rather than waiting for direction.

Compliance

• Lead the governance, oversight, and integrity of trading and market activities across global exchange, broker, and capital markets operations
• Shape the evolution of global digital asset market structure and capital markets infrastructure
• Provide clear oversight, escalation, and subject matter leadership across trading and market integrity globally
• Ensure regulatory alignment while enabling business growth and expansion
• Ensure the capital markets compliance program remains risk-based, scalable, and defensible across all jurisdictions
• Collaborate with Regional Compliance Officers, Legal, product and engineering teams, and operational stakeholders

Head of Global Capital Markets Compliance

Risk

• Help design the risk architecture supporting Kraken’s OTC desk, derivatives platform, and trading liquidity systems
• Design risk frameworks governing spot, derivatives, options, and OTC trading
• Define exposure limits, position controls, and escalation frameworks for trading activities
• Build analytics and controls for managing options and derivatives exposures
• Monitor risk factors including delta, gamma, vega, volatility regimes, and liquidity conditions
• Evaluate risk scenarios during periods of extreme crypto market volatility and design mitigations
• Assess risks associated with large trading flows, OTC activity, and cross-venue liquidity
• Monitor how liquidity fragmentation affects risk exposures
• Help design safeguards against market dislocations and liquidity shocks
• Build market risk analytics including VaR, stress testing, and scenario analysis

Senior Manager, Market Risk – Trading & Derivatives

Financial Planning and Analysis

• Help design financial risk architecture that underpins Kraken’s products, treasury, and platform infrastructure
• Build and evolve Kraken’s financial risk frameworks covering counterparty risk, treasury risk, payment rails, and crypto market structure
• Define exposure methodologies and risk limits for exchanges, custodians, banks, liquidity providers, and DeFi protocols
• Partner with product and engineering teams to evaluate and shape new products before launch
• Identify financial risks across margin, derivatives, staking, DeFi integrations, lending, and payments
• Help design risk controls, collateral frameworks, and guardrails that enable safe product innovation
• Build scenario frameworks to model extreme crypto market conditions
• Quantify firmwide impacts on liquidity, collateral, and counterparty exposures
• Evaluate financial risks across Kraken’s external ecosystem including liquidity providers, market makers, banks, custodians, and DeFi protocols
• Design onboarding frameworks for new counterparties and venues
• Partner with Treasury to assess risks related to firm investments, liquidity management, and balance sheet exposures
• Help design tools and data systems used to measure and visualize financial risk across Kraken

Senior Manager, Financial Risk – Crypto, Treasury

Solutions Engineer

• Evaluate how financial work currently flows across the organization, including close, reconciliations, treasury, reporting, controls validation, and audit preparation.
• Identify capability gaps, manual bottlenecks, and integration failure points across systems including NetSuite, BlackLine, Kyriba, Fireblocks, and Lukka.
• Benchmark current operations against best-in-class practices and emerging AI capabilities to build the Finance automation roadmap, prioritized by operational leverage and regulatory risk.
• Work directly with accounting, FP&A, treasury, and finance operations teams to translate process pain points into buildable automation requirements.
• Design the long-term architecture for an AI-native finance operating system. Define how agentic systems interact with financial infrastructure, data pipelines, and control and reporting frameworks.
• Evaluate Kraken's existing finance systems stack from first principles, including platforms and the interfaces and data flows between them. Identify opportunities to simplify the stack, reduce manual intervention, and define a scalable target architecture.
• Build an agentic finance layer that runs alongside the existing stack today, automating workflows while defining the migration path toward a more scalable, AI-native architecture over time.
• Deploy production-grade agentic workflows that automate finance operations: reconciliations, close processes, audit and reporting preparation, treasury monitoring, financial analytics, and controls validation.
• Build using modern AI tooling including Claude and Anthropic APIs, Python-based orchestration, n8n or equivalent workflow engines, and MCP or similar agent coordination layers.
• Integrate internal and external systems by connecting APIs, data sources, and tools into unified automated workflows that deliver real operational leverage.
• Maintain human oversight where appropriate. Design for auditability and control integrity, not just efficiency.
• Establish guardrails that allow automation and agent behavior to operate safely in a SOX-regulated financial environment. Define which controls are maintained, which are redesigned, and how workflow scope preserves control integrity.
• Create reusable frameworks, workflow templates, and documentation so that future Finance team members can safely build on top of the platform without relying on a single specialist.
• Train finance professionals on AI-assisted tools and workflows deployed in production. Drive adoption and operational independence, not just delivery.

AI Agents Solutions Architect – Finance

• Architect and build agentic workflows using n8n, Claude API, Python, and MCP that take real actions in HR processes.
• Build multi-agent systems that connect fragmented HR tools into coherent workflows.
• Ensure all automations comply with data classification requirements for employee PII and privacy obligations.
• Classify all automation builds by risk tier before work begins.
• Maintain audit logging and documentation for all systems touching regulated employee data.
• Produce documentation, workflow templates, and runbooks for HRKX professionals.
• Train People team members on AI-assisted tools and workflows deployed in production.
• Track and report on automation impact.

AI Agents Solutions Architect – HR

• Serve as the primary architect and builder of AI-powered solutions within the Kraken People team.
• Design and deploy AI-powered HR solutions.
• Own governance and risk for People AI systems.
• Train People team members on AI-assisted tools and workflows deployed in production.
• Track and report on automation impact: manual hours eliminated, error rates reduced.

Product Manager

• Partner with senior leadership to define and execute the US derivatives strategy, covering futures, perpetuals, options, structured products, and emerging retail-friendly contracts.
• Lead product innovation in US retail derivatives, including prediction markets, event contracts, and simplified instruments designed for accessibility.
• Dive deep into the technical, operational, functional, mathematical and legal complexities in order to design and improve the scale, performance, profitability, and efficiency of our US Derivative offering.
• Establish detailed product requirements including UI/UX, calculations, API, and processes, and take ownership of their successful build and delivery.
• Keep track of industry trends, regulatory developments, and competitive offerings to ensure Kraken is positioned for long-term success in a highly dynamic market
• Leverage analytics to monitor product performance, trader behavior, and market trends
• Lead and mentor a team of product managers and analysts, in order to achieve our objectives
• Partner with Pro BU and cross-functional leaders to accelerate product and market expansion

Senior Group Product Manager – US Derivatives

• Assume ownership of the prediction markets and event-based contracts product roadmap, functional design and competitive strategy.
• Lead relevant working groups including front-end applications and APIs from ideation to product launch.
• Work closely with Engineering, Design, Operations, Compliance and other product managers to manage priorities within the working group and balance the needs of internal stakeholders on the product road map.
• Contribute to the development of the strategy, road map, and business plan for prediction markets, event based contracts and other US derivative products.
• Perform research to gain market insights across the industry.
• Perform User Acceptance Testing and ensure that engineering work has been built to meet the requirements laid out.
• Help to manage engagement with customers, internal and various other external parties.
• Evangelize the power of analytics and experimentation in building a data-driven organization.

Product Manager II – US Derivatives

• Serve as the primary architect and builder of AI-powered solutions within the Kraken Compliance team.
• Design and deploy AI-powered Compliance solutions.
• Architect and build agentic workflows using n8n, Claude API, Python, and MCP that take real actions in Compliance processes with appropriate human oversight and approval gates.
• Design and deliver solutions across priority Compliance use cases: alert pre-screening, case narrative generation, regulatory change summarization, EDD report drafting, and audit-ready documentation.
• Build scalable, automated analytics solutions that deliver high-quality, repeatable risk insights for Compliance leadership and regulators.
• Apply AI-enabled techniques for text analysis, transaction pattern recognition, and workflow automation to surface actionable signals from high-volume data.
• Build error handling, audit trails, regulatory-calendar awareness, and human-in-the-loop checkpoints into every production system before deployment.
• Ensure all automations comply with data classification requirements for customer PII, regulated financial data, and cross-jurisdictional privacy obligations including GDPR and applicable AML data retention rules.
• Own governance and risk for Compliance AI systems.
• Classify all automation builds by risk tier before work begins.
• Maintain audit logging and documentation for all systems touching regulated data, SAR workflows, or sanctions-adjacent processes.
• Halt or redesign builds that introduce unacceptable regulatory, legal, or data privacy risk.
• Serve as the Compliance domain representative in contributing to governance standards, model risk management, and cross-functional build alignment across the Automate Everything initiative.
• Multiply the Compliance team's capability. Produce documentation, workflow templates, and runbooks that Compliance professionals can use and maintain without technical support.
• Train Compliance team members on AI-assisted tools and workflows deployed in production. Drive adoption, not just delivery.
• Track and report on automation impact: alert review time reduced, case throughput increased, regulatory report cycle time shortened, and analyst capacity unlocked for higher-risk work.
• Act as a force multiplier for the Compliance team, enabling investigators and analysts to focus on high-judgment, high-risk decisions through process, technology, and AI enablement.

AI Agents Solutions Architect – Compliance

Sales

• Own the end-to-end sales cycle across EMEA, driving client acquisition and volume growth across Kraken's institutional product suite
• Develop and execute targeted sales strategies to accelerate market penetration and revenue growth
• Build and nurture relationships with institutional clients including asset managers, hedge funds, banks, and corporates
• Generate and pursue client leads through a mix of inbound and outbound sales strategies
• Partner with Marketing, Product, and Business Development teams to deliver market intelligence and sharpen Kraken's competitive edge
• Represent Kraken at industry events and conferences to drive brand presence and generate leads

Crypto Funding Support Specialist

Staff Product Designer – Consumer

Data Engineer – Data Platform

Senior Software Engineer – Frontend

Content Creator

Head of Global Capital Markets Compliance

Senior Manager, Market Risk – Trading & Derivatives

Senior Manager, Financial Risk – Crypto, Treasury

AI Agents Solutions Architect – Finance

AI Agents Solutions Architect – HR

AI Agents Solutions Architect – HR

Senior Group Product Manager – US Derivatives

Product Manager II – US Derivatives

AI Agents Solutions Architect – Compliance

Senior Sales Manager – EMEA