Execute and validate configuration changes across spot, futures, and margin product
Ensure all changes follow defined approval flows, version control, and documentation standards
Monitoring exchange health and responding to alerts in real time
Perform first-line incident triage and escalation to engineering when required
Support post-incident analysis, documentation and remediation tasks
Perform structured readiness checks ahead of changes (configuration diffs, scenario testing)
Maintain and improve runbooks, SOPs, checklists, and operational documentation
Ideate new admin tools and automation, providing structured feedback to engineering during testing
Identify repetitive or error-prone workflows and propose automation opportunities
Support Compliance, Finance, Risk, and internal reporting workflows where automation is not yet available
Act as a liaison between Operations, Product, Engineering, and Client Support

Requirements

Working knowledge of spot, margin, and/or derivatives market mechanics, with the ability to deepen expertise quickly
Comfort working with technical systems and internal admin tools
Data skills (SQL required)
Ability to diagnose issues and communicate clearly under pressure
Willingness to participate in shared on-call rotations
Proficiency with Python (nice to haves)
Experience contributing to internal tooling or designing automation workflows (nice to haves)
Familiarity with regulatory or compliance workflows in crypto or financial markets (nice to haves)

Benefits

Offers Equity
Offers Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPythonconfiguration managementincident triageautomation workflowsscenario testingdata analysisdocumentation standardsversion controlmonitoring

Soft Skills

communicationproblem-solvingcollaborationadaptabilityattention to detailcritical thinkingtime managementability to work under pressurefeedback provisionliaison skills