Director of Field Operations
KR Wolfe Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Leads the strategic and day-to-day management of the company’s nationwide field workforce.
- Owns field staffing decisions across all projects and divisions.
- Evaluates staffing needs and assigns Field Supervisors and Technicians based on skills, certifications, availability, and budget.
- Balances competing priorities and adjusts staffing plans as project needs evolve.
- Forecasts workforce demand and recommends hiring, cross-training, or redeployment strategies.
- Ensures field staff are deployed with appropriate qualifications and experience.
- Monitors utilization, productivity, quality, safety, and customer satisfaction metrics.
- Acts as the primary liaison between Field Operations and Project Management.
Requirements
- 7–10+ years of experience in field operations, workforce management, or project-based environments.
- Proven success managing large, geographically dispersed field teams.
- Strong experience in workforce planning, resource allocation, and utilization management.
- Excellent leadership, communication, and decision-making skills.
- Ability to travel as needed.
- Demonstrated knowledge of field operations and accountability for meeting KR Wolfe client requirements.
- Experience in construction, engineering services, telecom, IT services, or similar field-based industries.
- Experience managing supervisors or managers.
- Familiarity with workforce management or scheduling systems (e.g., QuickBase).
- Strong analytical skills and comfort using data to drive decisions.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workforce managementresource allocationutilization managementstaffing decisionsfield operationsproject managementdata analysisforecastingcross-trainingredeployment strategies
Soft Skills
leadershipcommunicationdecision-makinganalytical skillsinterpersonal skillsorganizational skillsproblem-solvingadaptabilitycustomer satisfaction focusprioritization