Finance Associate, Engagement Finance Champions
KPMG UK
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • United Kingdom
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About the role
- Develop an understanding of the business being supported, proactively learning about Finance processes.
- Support the business with process and administration queries and requests which are outside of the scope of EXL and other Finance support teams, using the team’s workflow management system to log and track queries through to resolution.
- Review WIP reporting, highlighting and following up on risk and billing opportunities, and highlight Engagement Leader / Engagement Manager underperformance, where necessary.
- Work with Key Stakeholders to ensure Engagement Partners and Engagement Managers fully understand the lock-up cycle and how to deliver against their lock-up targets.
- Meet with Engagement Partners and Engagement Managers, as required, to discuss billing actions.
- Help to ensure Finance processes and policies are adhered to, escalating deviation where necessary.
- Support compliance and education around relevant finance-related processes.
- Be an advocate for change programmes delivered by Finance / KBS, including automation tools, self-service, standardisation, and any other changes.
- Keep team Knowledgebases and process documentation up to date.
- Take ownership for own performance and identify areas for improvement and development.
Requirements
- Experience of working within a customer service position
- Excellent written and verbal communication skills
- High attention to detail
- Ability to prioritise and deal with a varied workload
- Well organised with keen problem solving abilities
- Resilient and able to work with multiple and demanding stakeholders
- Problem solving abilities
- Numeracy literate – preference for a Maths ‘A’ level or equivalent qualification
Benefits
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent written communicationexcellent verbal communicationhigh attention to detailability to prioritisewell organisedproblem solvingresilienceability to work with multiple stakeholders
Certifications
Maths A levelequivalent qualification