Business Analyst

• Work with the Change Manager and Test Analysts for prioritizing changes
• Facilitate meetings for elicitation of requirements
• Create documents such as Business Cases and User Stories
• Support the Change Control process
• Create process maps using Visio

Manager

• Build and maintain effective relationships with clients.
• Act as the main contact for mortgage applications.
• Ensure timely and accurate communication with stakeholders.
• Manage legal documentation and queries.
• Monitor the progress of mortgage applications from Offer to completion.

KPF

Business Analyst

Post Offer Case Manager