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Post Offer Case Manager
KPFCase Manager position at Keystone Property Finance ensuring compliance in mortgage applications and facilitating communication across teams. Requires strong customer service and inter-personal skills.
About the role
Key responsibilities & impact- Build and maintain effective relationships with clients.
- Act as the main contact for mortgage applications.
- Ensure timely and accurate communication with stakeholders.
- Manage legal documentation and queries.
- Monitor the progress of mortgage applications from Offer to completion.
Requirements
What you’ll need- Proven experience in customer service roles
- Strong inter-personal skills
- Ability to work with internal teams and external stakeholders
- Knowledge of mortgage processes is desirable but not essential
Benefits
Comp & perks- Teamwork & Cooperation
- Valuing our People
- Continuous Improvement
- Positive Contribution
- Customer Focus
ATS Keywords
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Soft Skills
customer serviceinter-personal skillscommunicationrelationship managementstakeholder management