Consultant

• Conduct onsite field audits aimed at identifying unsafe and non-compliant situations related to OSHA, DOT, Fire Code, and EPA regulations. Provide mitigation and corrective action recommendations
• Conduct employee trainings with client employees and management teams, and moderate safety committee meetings
• Build and maintain relationships with clients, auto dealer group management, and state dealer associations.
• Develop, implement, and monitor accident prevention programs, policies, and procedures
• Help communicate and implement environmental management compliance systems
• Assist with and/or prepare various compliance documentation as needed (e.g., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, EPA ID numbers, tank permitting, and SPCC Plans)

Environmental Health and Safety Consultant

Customer Success Manager

• Build trust and communicate effectively with owners, executives, office managers, and power users alike; Define, develop and execute effective client adoption and retention strategies; Drive engagement with KPA products and services through ongoing calls, regular interactions and conducting business reviews with the Field Services organization and other departments; Achieve annual contract renewals; Understand the full functionality of the KPA product suite, features and benefits, and competitive position in order to best support KPA clients; Drive escalation of client issues, coordinate key resources in the escalation process, and project manage the client issue until its resolution; Collect feedback to drive continuous improvement across all areas of the business; Define and roll out standard processes across the Client Success organization.

Environmental Health and Safety Consultant

Client Success Manager