Kotter

Part Time IT Administrator – 20 hours/week

Kotter

part-time

Posted on:

Location Type: Remote

Location: District of Columbia • Illinois • United States

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Salary

💰 $45,000 - $50,000 per year

About the role

  • Oversee the tactical management of our internal IT operations
  • Serve as the primary point of contact for internal technology operations
  • Manage the relationship with our external IT Managed Service Provider (MSP)
  • Act as the primary owner of the MSP relationship, triaging high-level issues to them
  • Serve as the first line of defense for staff IT issues via Slack/Email
  • Physically provision, set up, and ship laptops (Mac) for new hires
  • Manage access permissions, user accounts, groups, shared drives, and security settings within Google Workspace
  • Execute routine compliance checklists provided by the MSP
  • Conduct weekly/monthly health checks of essential business automations and integrations
  • Help support the identification, configuration, and adoption of new platforms and systems

Requirements

  • Bachelor’s Degree in IT, CS, Systems Administration or similar concentration or equivalent practical experience required.
  • 3-5 Years working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems
  • Must have experience managing Google Workspace administration
  • Must be familiar with IT security systems, procedures, and policies
  • Preferred experience working within a Training Services, Consulting, or Professional Services business model (e.g. selling training as a product).
  • Proven experience with LastPass, and physical hardware logistics (Mac imaging and inventory) preferred.
  • Experience being the primary IT administrator of a growing company preferred.
  • Ability to manage external vendors (MSP) and interpret SLAs to ensure accountability while managing escalations as necessary.
Benefits
  • Equal employment opportunities and reasonable accommodations for qualified individuals with disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operations managementGoogle Workspace administrationIT security systemscomputer systems administrationnetwork administrationSaaS-based serviceshardware logisticsMac imaginguser account managementcompliance checklists
Soft Skills
communicationproblem-solvingvendor managementrelationship managementtriaging issuesorganizational skillsfirst line of defenseadaptabilitycollaborationescalation management