Billing Operations Analyst
Kota
full-time
Posted on:
Location Type: Remote
Location: Ireland
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Job Level
About the role
- Review, approve & process credit note requests
- Review contracts & account setup accuracy when the need arises
- Answer internal billing questions in a timely & professional manner, including escalations
- Guide GTM & other teams on billing best practices
- Calculate and process monthly / quarterly commissions
- Create & maintain Standard Operating Procedures (SOPs)
- Process refunds / invoices
- Drive internal projects from concept to completion
- Complete Month-End Close activities as required
Requirements
- Have 1+ year experience in a Finance/Accounting/Operations related field
- Have advanced excel skills including formulas sage and analysing data via pivot tables - SQL knowledge is a nice to have
- Can work independently to drive workload and identify areas of opportunity
- Have experience troubleshooting and/or answering complex customer queries in a timely and professional manner
- Have previous experience with Billing systems and ERP systems (nice to have)
- Are proactive and curious in your way of working
Benefits
- Health Insurance via Kota (€1,600 toward a plan of your choice)
- Workplace Pension with matched contributions up to 5% via Kota
- WFH stipend to support your home office needs
- Generous Paid Time Off - work hard and take the time you need
- Annual company-wide offsite and dedicated team offsite
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced excelformulasdata analysispivot tablesSQLbilling systemsERP systemscredit note processingcommission calculationSOP creation
Soft skills
independent workproblem solvingcustomer serviceproactivitycuriositycommunicationteam collaborationtime managementattention to detailescalation management