Kora

Social Media Associate

Kora

full-time

Posted on:

Location Type: Hybrid

Location: Lagos • Nigeria

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About the role

  • Manage social media channels end to end including strategy, planning, content creation and publishing.
  • Develop platform-specific plans for LinkedIn, X, Instagram and YouTube.
  • Maintain a consistent posting rhythm across all platforms.
  • Ensure all content aligns with Kora’s brand identity and messaging.
  • Turn product updates and feature information received from the Communications Associate into clear social content.
  • Create simple explanations for API capabilities, payment flows and new features.
  • Produce educational content that drives interest, trust and product adoption.
  • Create high-quality posts, graphics, carousels and short videos tailored to each platform.
  • Humanise the brand through team stories, community highlights and customer insights.
  • Repurpose blog posts, case studies, events and reports into social-friendly formats.
  • Work with Brand & Product Marketing to ensure messaging consistency.
  • Launch social-led campaigns that support demand generation, events and product promotions.
  • Collaborate with Performance Marketing on paid social campaigns and retargeting.
  • Test new content formats and creative approaches to improve reach and engagement.
  • Track KPIs including reach, engagement, clicks, traffic and conversions.
  • Monitor sentiment and identify emerging trends or risks.
  • Provide regular performance insights and recommendations to the Marketing Lead.
  • Ensure social content follows internal compliance and communication guidelines.
  • Maintain accuracy when referencing products, features and merchant information.

Requirements

  • 1–3 years experience in social media management or digital content creation.
  • Strong writing and visual communication skills.
  • Ability to simplify complex fintech topics into engaging content.
  • Experience creating videos, graphics and platform-specific content.
  • Understanding of social analytics and reporting.
  • Familiarity with demand-generation content and social trends.
  • Ability to manage multiple deadlines and content calendars.
  • Collaborative mindset and curiosity about fintech and payments.
Benefits
  • Health insurance
  • Sponsored and tailored training
  • Paid parental leave
  • Paid time-off
  • Flexible work style
  • Annual performance bonus
  • Low-interest loans
  • Group Life Insurance
  • Access to up to four therapy sessions monthly
  • Day off on your birthday 🎂 🎁 🎉
  • Employee interest groups that provide supportive communities within Kora
  • Great company culture and the opportunity to work with a highly collaborative team building something great!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementcontent creationvideo productiongraphic designsocial analyticscontent strategyplatform-specific contentKPI trackingdemand generationAPI capabilities
Soft Skills
strong writing skillsvisual communicationsimplifying complex topicstime managementcollaborationcuriositycreativityadaptabilityattention to detailinsight generation