Kora

Business Operations

• Drive operational efficiency across payment workflows and internal processes to support scale across African markets.
• Design and implement process improvements that enhance reliability, speed, and operational performance.
• Build and maintain scalable operational frameworks to support new market launches and partner integrations.
• Identify and implement automation opportunities to streamline operational activities.
• Identify, evaluate, and develop strategic partnerships with banks, payment providers, and ecosystem players across African markets.
• Lead commercial discussions and negotiations to establish mutually beneficial partnership agreements.
• Work closely with legal, compliance, and finance teams to structure and execute partnership arrangements.
• Support the expansion of payment rails and infrastructure through new strategic partnerships.
• Serve as the primary operational contact for key partners, ensuring smooth integration and ongoing collaboration.
• Monitor partner performance and resolve operational or commercial issues as they arise.
• Identify opportunities to deepen partner relationships and unlock additional transaction growth.
• Lead the operational execution of key business initiatives and market expansion efforts.
• Coordinate closely with product, engineering, compliance, and commercial teams to ensure alignment and delivery.
• Support operational planning, performance tracking, and resource coordination across markets.

Business Operations and Partnerships Specialist