Kora

Sales

• Responsible for expanding clientele and identifying new opportunities to generate revenue, improve profitability, and help business growth.
• Build and maintain relationships with current and new clients.
• Manage and close strategic partnerships and ensure compliance with local regulations.
• Lead negotiations and execute commercial partnerships.
• Collaborate with Senior Management to execute country strategy and develop operational tactics for business growth.
• Identify and cultivate strategic relationships with partners and payment processors to unlock growth opportunities.
• Stay informed about regulatory changes and maintain compliance.

Sales Manager

Financial Crime

• Ensure that Kora remains compliant with all regulatory requirements regarding AML/CFT/PFW.
• Provide support and advice on compliance issues e.g. all business units, new products, new jurisdictions, and new regulatory initiatives.
• Assist as and when required, in the development, drafting, and updating of procedures/processes/policies and related training programs/manuals and the delivery of training that is tailored to the operations & finance units' needs.
• Review, test, and recommend updates to Kora’s AML/CFT/CPF operations, standards, and controls.
• Carry out KYC on new merchants and conduct on-doing due diligence on existing merchants.
• Assist in implementing compliance measures and determine appropriate remedial action plans (including, where necessary, timeframes and responsibilities).
• Draft, manage, and execute policies and procedures that govern the organization's enterprise AML/CFT/CPF) program.
• Conduct transaction monitoring and generate STR/SAR reports.
• Ensure that the organization complies with existing and developing international and national laws and regulations.
• Carry out periodic evaluations of the compliance programs and make appropriate changes and improvements.
• Handle end-to-end process flow for all requests and enquiries from regulators and LEAs.
• Ensure Kora follows its year-on-year training plan by owning the Compliance training and awareness function.

AML/CFT/CPF Compliance Associate

• As an Inbound Sales Analyst at Kora, you will be responsible for onboarding merchants, expanding our clientele, and identifying new opportunities in order to generate revenue, improve profitability, and help our business grow.
• You will maintain relationships with current clients and build and maintain relationships with new clients.
• Daily review of all inbound leads.
• Engaging inbound leads through phone calls, emails and other communication channels.
• Following up with compliance for the review of merchants’ KYC documents.
• Onboarding 80% of qualified inbound leads.
• Work with other teammates in the sales team to ensure organizational growth.
• Work closely with the Product, Merchant Success, and Operations teams.

Inbound Sales Analyst

Security Engineer

• - Develop, review, and maintain information security policies, standards, and procedures
• - Ensure alignment with industry frameworks (e.g., ISO 27001, NIST CSF, CIS Controls)
• - Support the implementation and monitoring of security governance programs
• - Drive security awareness initiatives and promote a culture of compliance
• - Conduct risk assessments (enterprise, vendor, application, infrastructure)
• - Maintain and update the organization’s risk register
• - Perform control gap assessments and recommend remediation actions
• - Support third-party/vendor risk management processes
• - Track and report on risk treatment plans and mitigation progress
• - Support compliance with regulatory and industry requirements (e.g., PCI DSS, SOC 2, GDPR)
• - Coordinate internal and external audits, including evidence collection and walkthroughs
• - Monitor compliance posture and track remediation of audit findings
• - Assist in the development of compliance reports and dashboards for management
• - Collaborate with security and IT teams to ensure controls are effectively implemented
• - Assist in incident response from a compliance and reporting perspective
• - Support control testing and continuous monitoring activities
• - Maintain accurate documentation of policies, risk assessments, and control activities
• - Other duties as assigned by the CISO.

Cybersecurity GRC, Governance, Risk & Compliance Analyst

Security Operations

• Monitor security events and alerts from SIEM, EDR, IDS/IPS, firewalls, and cloud security tools
• Analyze logs and alerts to identify potential security incidents or anomalies
• Perform initial triage to determine severity, impact, and scope of threats
• Escalate validated incidents based on defined procedures
• Investigate and respond to security incidents (e.g., phishing, malware, unauthorized access)
• Contain and remediate threats in collaboration with IT, Engineering and security teams
• Document incidents, actions taken, and lessons learned
• Support post-incident reviews and root cause analysis
• Leverage threat intelligence feeds to identify emerging threats and indicators of compromise (IOCs)
• Conduct proactive threat hunting activities to detect hidden threats
• Update detection rules and use cases based on the evolving threat landscape
• Support vulnerability management activities (scan review, prioritization, remediation tracking)
• Assist in patch validation and security control effectiveness testing
• Collaborate with engineering teams to improve security controls and detection capabilities
• Maintain accurate incident logs and case management records
• Prepare daily/weekly SOC reports and dashboards
• Develop and update incident response playbooks and runbooks
• Other duties as assigned by the CISO.

Security Operations Center Analyst

Operations

• - Daily processing and control of related financial transactions.
• - Ensure all payments and settlements are made on time.
• - Monitor and report daily position of Kora’s settlement accounts.
• - Provide the supervisor with updated information on outstanding items to minimise risk.
• - Daily verification and matching of all clearing and settlement accounts.
• - Monitor and provide supporting comments daily, weekly, and monthly to the team lead on ageing entries outstanding on clearing-related accounts.
• - Running and execution of daily reports.
• - Prompt and accurate delivery of funds to customers and banks to create a positive corporate image and minimise claims.
• - Maintain and manage treasury and settlement files, bank records, financial logs and reports.
• - Maintain, manage and update settlement data.
• - Review and ensure compliance with policies and procedures and country regulatory requirements.
• - Provide support on audit issues about operational issues, including management response, follow-up, correction and reporting.
• - All other duties aligned with payments and settlements as directed by management.

Trading Operations Analyst

IT Support

• Provide day-to-day technical support for laptops, mobile devices, and peripherals
• Diagnose and resolve hardware, software, and network issues in a timely manner
• Install, configure, and maintain operating systems, applications, and security tools
• Manage user accounts, permissions, and access controls (e.g., Active Directory, email systems)
• Support onboarding and offboarding processes (device setup, access provisioning/deprovisioning)
• Monitor and respond to helpdesk tickets, ensuring SLA adherence
• Maintain IT asset inventory and documentation
• Assist in network administration tasks (LAN/Wi-Fi connectivity, VPN support)
• Support cybersecurity practices (patching, antivirus, awareness, incident reporting)
• Provide user training and guidance on IT tools and best practices
• Troubleshot IT technical issues and resolve them in a courteous, professional, and timely manner in person or via email, telephone, and/or other electronic media.
• Completes setup and configuration of company laptops and desktops and t
• - Other duties as assigned by the CISO.