Kooth plc

Engineering Manager

• Lead, manage and support a remote-first, full-stack team of engineers through hiring, coaching, mentoring, feedback, and hands-on career development.
• Nurture and champion a collaborative engineering culture where feedback, craft and quality are valued.
• Guide your team as they make high-integrity technical decisions, develop sustainable architecture, and evolve near and long-term strategy.
• Collaborate to continuously improve your team's agile practices, delivery cadence, ways of working and learning approach.
• Work closely with your team and cross-functional peers to enable sustainable and timely delivery of technical solutions.
• Provide context, support and guidance as your team works toward driving business outcomes — you will inspire, not merely direct.
• Engage with the VP of Engineering and our broader leadership team to set up the Kooth engineering team for future growth and success.

Full-stack Engineer

• Developing, shipping and operating our core platform which consists of Ruby on Rails, Next.js, and Python services for enhancing our WebRTC based platform.
• Building great software by taking accountability for your work, always aiming to improve the systems that you work on, and partnering with engineering teammates in a highly-collaborative, team-based environment.
• Balancing performance, observability, reliability, maintainability, security and accessibility concerns.
• Leveraging best practices in continuous integration and delivery to iterate on product objectives.
• Collaborating across disciplines to build effective working relationships, solve challenging problems for our users, and drive positive business outcomes.

Senior Full Stack Engineer

Counselor

• Offer digital on counselling and emotional wellbeing support to adults.
• Providing text-based online counselling or psychotherapy, support and advice to adults within the iRespond clinical and operational model.
• Assessing and management of the risks and needs of each service user you interact with.
• Appropriately signposting and completion of referrals as required.
• Management of your own caseload.
• Providing short and mid-term therapeutic structured support and interventions to help with physical, emotional and mental health issues and distress.
• Providing digital therapeutic structured support and interventions for those with complex mental health difficulties.
• Work within the professional ethical frameworks laid out by the BACP or equivalent.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to adult safeguarding and protection, and data protection legislation.
• Maintain accurate case notes and records using Kooth approved systems and processes.
• Liaise with other professionals/services either internally or externally around safeguarding issues and concerns.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to young people and adult safeguarding and protection, and data protection legislation.
• Maintain accurate information about shift duties and activity via the scheduling and rota system.
• Attend and effectively contribute to clinical supervision and other clinical support.
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Attend and effectively contribute to team meetings and other key organisational meetings.
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs).

Online Counsellor

Bilingual

• Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change.
• Provide on-platform behavioral health care to children and youth accessing the service.
• Prevention, wellness promotion and psychoeducation through structured coaching sessions.
• Care coordination & case management.
• Offering Behavioral Health/ Wellness Coaching interventions.
• Develop individualized care plans to effectively goal set and action plan for positive behavioral change.
• Risk assessment and mitigation.
• Optimize positive mental health by addressing determinants of positive mental health.
• Minimize mental health problems by addressing determinants of mental health problems.
• Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals.
• Applies user-centered design processes, including user research, persona development, and usability testing, to create designs that meet user needs and enhance user experiences.
• Attend and effectively contribute to clinical supervision.
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes.

Mental Health Support Practitioner, Bilingual Preferred

Customer Support

• Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change.
• Provide on-platform behavioral health care to children and youth accessing the service.
• Provide structured Wellness Coaching: Prevention, wellness promotion and psychoeducation through structured coaching sessions.
• Care coordination & case management.
• Offering Behavioral Health/ Wellness Coaching interventions.
• Develop individualized care plans to effectively goal set and action plan for positive behavioral change.
• Risk assessment and mitigation.
• Optimize positive mental health by addressing determinants of positive mental health.
• Minimize mental health problems by addressing determinants of mental health problems.
• Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals.
• Single Session Wellness Coaching: Care coordination & case management.
• To effectively goal set and action plan for positive behavioral change, based on individual needs.
• Prevention, wellness promotion and psychoeducation through drop-in, single-session coaching.
• Screening and Assessment: Mental Health & wellness screening, assessment and progress monitoring.
• Identify individual users who are experiencing or are at risk of experiencing social, emotional, and/or behavioral difficulties.
• Identify and support a person in crisis and know when to facilitate referrals.
• Moderation of submitted content: Moderation of service user submitted content following policy and procedures.
• Warm handoffs: Communicate with users other healthcare providers as appropriate in order to provide a seamless care experience.
• Attend supervision, training, meetings: Attend and effectively contribute to clinical supervision. Commit to our mandatory in-house training and continuing professional development opportunities. Attend and effectively contribute to both performance management and team meetings.
• Administration: Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes. Liaise with other professionals around safeguarding issues and concerns. Support operational aspects of Kooth to ensure consistent, reliable, and repeatable experiences.

Peer Support Specialist, Bilingual Preferred

• Developing and shipping in an ecosystem of Node.js backend services, React Native mobile applications, React-based web frontends, and the APIs that enable them to work together.
• Building great software by taking accountability for your work, always aiming to improve the systems that you work on and partnering with engineering teammates in a highly-collaborative, team-based environment.
• Balancing performance, observability, reliability, maintainability, security and accessibility concerns.
• Leveraging best practices in continuous integration and delivery to iterate on product objectives and ensure application health.
• Collaborating across disciplines to build effective working relationships, solve challenging problems for our users, and drive positive business outcomes.
• Participating in an off-hours on-call rotation to support the ongoing reliable operation of our systems.

Full Stack Engineer II

• Provide on-platform virtual behavioral health care to adolescents and young adults
• Deliver prevention, wellness promotion and psychoeducation through structured coaching sessions
• Assist with warm handoffs to Care Coordinators & support case management
• Offer Behavioral Health/ Wellness Coaching interventions
• Conduct risk assessment and mitigation
• Conduct mental health & wellness screenings and progress monitoring
• Maintain accurate and timely records according to Kooth policies.

Substance Abuse Disorder Counselor, Bilingual Preferred

Therapist

• Empower individuals to establish achievable, measurable goals while monitoring progress and fostering sustainable behavioral change.
• Deliver specialized, platform-based behavioral healthcare to youth and young adults (ages 13–25).
• Mental Health & wellness screening, assessment, and progress monitoring
• Risk assessment and mitigation
• Identify individual users who are experiencing or are at risk of experiencing social, emotional, and/or behavioral difficulties
• Identify and support a person in crisis and know when to facilitate referrals
• Prevention, wellness promotion, and psychoeducation through structured coaching chats or therapy sessions
• Care coordination & case management
• Offering Behavioral Health/ Wellness Coaching interventions
• Develop individualized care plans to effectively goal set and action plan for positive behavioral change
• Optimize positive mental health by addressing determinants of positive mental health
• Minimize mental health problems by addressing determinants of mental health problems
• Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals
• Moderation of service user-submitted content following policy and procedures
• Review and moderate user-generated content submitted through the Kooth platform in accordance with company policies and guidelines.
• Ensure that all content meets ethical, legal, and regulatory standards, particularly those relevant to mental health therapy.
• Provide timely and constructive feedback to users on their submissions when appropriate.
• Collaborate with other team members to address any content-related issues or concerns.
• Engaging in an evidence- and data-informed approach to clinical care.
• Participate in regular audits and commit to continuous improvement.
• Maintain accurate and up-to-date clinical documentation in accordance with regulatory standards and company policies.
• Liaise with other professionals around safeguarding issues and concerns.
• Support operational aspects of Kooth to ensure consistent, reliable, and repeatable experiences.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people, and adult safeguarding and protection, and data protection legislation.
• Communicate with other healthcare providers as appropriate to provide a seamless care experience.
• Attend and effectively contribute to clinical supervision.
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Attend and effectively contribute to both performance management and team meetings.
• Attend required individual/group supervision sessions and other required meetings as identified by your team supervisor.

Licensed Therapist

Community Manager

• Act as a representative of our brand, building meaningful connections with community leaders, educators, families, and young people.
• Present our services in engaging and accessible ways, both in-person and online, through community events, workshops, and digital channels.
• Plan and execute outreach initiatives that reflect the unique needs of local communities while maintaining alignment with broader brand and marketing goals.
• Work closely with Field Managers and Marketing teams to provide feedback from the field and contribute to ongoing improvements in community outreach strategies.
• Work closely with Partnership teams to support system-level integration efforts.
• Utilize social media platforms to create and share content that resonates with local audiences, driving engagement and awareness.
• Assist in organizing and promoting local events, from webinars to community meetings, that highlight the benefits of our services.
• Gather feedback from community members and local ambassadors to inform future initiatives and improve outreach efforts.