Kooth plc

Research Analyst

• Provide support to the Research and Evaluation Leads and/or co-lead ongoing research and evaluation projects
• Contribute to the ideation and design of research and evaluation initiatives, utilizing specialist knowledge of digital health, counseling, clinical, research methods, statistics, or similar psychology-related knowledge.
• Independently analyze qualitative and quantitative data, determining when new methodologies are appropriate to implement and when specialist expertise is needed, with guidance from the Research and Evaluation Leads
• Support the Evaluation Lead with the service’s quarterly user feedback survey, including its build, launch, ongoing monitoring and dissemination
• Co-lead the write-up of white paper reports, conference abstracts and peer-review publications
• Support in collating results and presenting information in an easy-to-read format utilizing a variety of software tools
• Ensure research and evaluation activities comply with ethical standards, data-governance policies, and contractual obligations
• Consult with cross-functional teams—such as Product, Service Delivery, and Clinical—to support their research-relevant questions and decision-making, including survey design, data interpretation, and literature reviews
• Translate findings into actionable recommendations for internal teams and service improvement
• Provide critical thinking and problem solving to innovation and product development efforts, where appropriate
• Help develop agendas, materials and coordination for steering meetings with internal teams and external collaborators
• Represent the company in regional, national and international forums by presenting findings, attending events, and gaining knowledge and understanding of the wider system
• Assist the Evaluation Lead with regulatory requirements, including preparing IRB protocols, coordinating amendments and liaising with IRB committees, as needed
• Effectively manage internal and external stakeholders, such as academics, partners or consultants
• Coordinate projects with other direct team members, championing team or company initiatives

Research Associate

Bilingual

• Handle inbound calls in the Contact Center
• Assist with account creation and scheduling coaching sessions
• Coordinate appointments or services with external agencies and providers
• Build positive service user experience and meet SLA targets
• Develop and maintain relationships with external organizations
• Document all communications with referral partners and service users

Care Coordinator, Bilingual Preferred

Account Manager

• Lead the development and operationalization of strategic partnerships across counties, schools, and community networks—prioritizing equity, sustainability, and impact.
• Collaborate with MCOs, LEAs, CBOs, and state agencies to design integrated behavioral health pathways that meet community needs, particularly those of Spanish-speaking and Latinx populations.
• Translate policy and funding opportunities (e.g., DHCS, CYBHI, Medi-Cal) into executable partnership and service delivery plans.
• Work cross-functionally with Service Delivery, Clinical, and Product & Tech teams to ensure partner needs are reflected in service design, implementation, and measurement.
• Lead overall contract performance, ensuring delivery against KPIs, outcomes, and impact measures.
• Translate data insights and program metrics into compelling narratives that demonstrate value and inform future policy and funding decisions.
• Oversee usage and engagement strategies, ensuring continued growth, high-quality delivery, and evidence-based improvement.
• Identify risks and proactively develop mitigation strategies to maintain program integrity and stakeholder confidence.
• Oversee the end-to-end integration of new partnerships—ensuring readiness, cross-functional alignment, and high-quality rollout.
• Develop implementation playbooks, workflows, and training materials to support successful onboarding and sustained use of Soluna.
• Partner with internal operations and data teams to monitor KPIs, performance, and user impact at the county and state level.
• Serve as a regional leader and spokesperson for Kooth and Soluna—engaging with educational leaders, elected officials, and agency heads.
• Build and maintain relationships with COE directors, county Behavioral Health Directors and advocacy groups to ensure alignment with California’s behavioral health transformation.
• Represent Kooth in statewide coalitions, associations, and community events focused on youth mental health and equity.
• Lead or co-facilitate Soluna training sessions with school, county, and community partners.
• Deliver bilingual (English/Spanish) presentations, webinars, and events that build trust, awareness, and local capacity.
• Act as a bridge between clinical practice and public systems—translating insights into actionable recommendations for partners and policymakers.
• Collaborate with Marketing and the Director of Communications to align messaging, campaigns and engagement activities - turning partner milestones into awareness and advocacy moments.
• Mentor and guide partnership and integration managers or specialists supporting regional workstreams.
• Collaborate closely with the wider California team to ensure consistent messaging and alignment across initiatives.

Director of Partnerships – Integration

Brand Ambassador

• As a Young Adult Ambassador, you will be responsible for promoting the Soluna app on high-school campuses (& college for CA only), in your community, and through your social networks.
• You will have the opportunity to represent Soluna at events, participate in marketing campaigns, collaborate with the marketing and product teams in ongoing enhancements to the app’s user experience (UX), and engage in a variety of activities to create awareness among youth across California & New Jersey.
• This is an opportunity to gain real-world marketing and UX experience while contributing to a purpose-driven organization aiming to strengthen youth mental health.

Mental Health Brand Ambassador

People Operations

• To work in partnership with managers and people team colleagues to shape, develop and deliver people plans and solutions in line with the needs of the business.
• Support, guide, and advise staff and managers by providing people management and development support across designated departments.
• Collaborate with departmental managers to develop and implement people strategies that support engaged and high-performing teams.
• Provide managers with an HR advisory and coaching service to ensure they have the appropriate knowledge and skills to encourage employee engagement and high performance.
• To drive performance and engagement by implementing and fostering a feedback culture within a business area.
• Proactively coach and guide line managers to help them support their teams to achieve departmental and business objectives.
• Actively monitor employee engagement and provide departmental action plans to improve engagement and well-being to support a high-performance culture.

People Partner

Product Designer

• Conduct and analyse qualitative and quantitative user research to uncover user needs, behaviors, and pain points. Translate insights into actionable design requirements, personas, and user journey maps that guide product decisions. Advocate for user-centered thinking across squads to ensure solutions meet real user needs.
• Design intuitive, visually appealing, and accessible interfaces that align with the Kooth brand identity and usability best practice. Develop wireframes mockups, and high-fidelity designs that effectively communicate interaction flows. Ensure designs create a seamless and engaging user experience across platforms.
• Work closely with product managers, engineers, and stakeholders to align design solutions with squad goals and technical feasibility. Present and explain design decisions clearly, facilitate workshops, and foster a collaborative, user-focused product development process.
• Build and iterate interactive prototypes to validate design concepts. Conduct usability testing, gather user feedback, and analyse results to inform design refinements. Continuously iterate on solutions to improve usability, accessibility, and overall user satisfaction.

UX Designer

• Serve as the executive lead for Kooth’s California partnership, ensuring alignment with state priorities and sustained program performance.
• Develop and execute a strategic plan for embedding Soluna within California’s youth mental health ecosystem, ensuring integration across managed care organisations, education, community, and healthcare settings.
• Act as Kooth’s senior external representative with state and county agencies, policymakers, managed care organisations and community organisations.
• Drive collaboration with state leadership and system partners to strengthen understanding, advocacy, and adoption of the service.
• Lead overall contract performance, ensuring delivery against KPIs, outcomes, and impact measures.
• Translate data insights and program metrics into compelling narratives that demonstrate value and inform future policy and funding decisions.
• Oversee usage and engagement strategies, ensuring continued growth, high-quality delivery, and evidence-based improvement.
• Identify risks and proactively develop mitigation strategies to maintain program integrity and stakeholder confidence.
• Build and maintain high-trust relationships with state and regional decision-makers, including agency leaders, legislators, managed care organisations and community partners.
• Coordinate internal alignment across clinical, product, research, marketing, and service delivery teams to ensure a cohesive approach to partnership success.
• Serve as the key liaison between Kooth’s leadership team and California-based partners to ensure clarity, responsiveness, and transparency.
• Lead the development of funding and renewal strategies, positioning Soluna for long-term sustainability and growth in California.
• Identify and advance opportunities for expansion into new counties, systems, or funding pathways.
• Collaborate with the internal and external stakeholder to influence state-level behavioral health and digital care initiatives.
• Lead, mentor, and develop a high-performing partnerships and account management team.
• Foster a culture of accountability, collaboration, and excellence across cross-functional teams.
• Model Kooth’s values and act as a visible senior leader across the organization and external ecosystem.

Vice President, Account Management – Partnerships

Counselor

• Role: Counsellor in Training
• Reporting: Team Leader
• Provide face-to-face counselling across the city for children and young people aged between 11-19 years old (up to 25 with additional needs)
• Voluntary face-to-face position suited to students who have completed first year of level 4 training to accrue training hours
• Management Supervision provided by the Team Manager/Senior Practitioner
• Supervision and Insurance are the candidates responsibility and must be in place before placement commences
• Travel expenses are paid
• Trainees encouraged to attend regular Kooth training events to develop clinical practice.

Counsellor in Training

Accountant

• Oversee daily transaction recording and maintain accurate financial records including general ledger, accounts payable, and bank entries
• Perform account reconciliations and support month-end and year-end close activities
• Assist in preparing financial statements, reports, and analysis to support decision making
• Review and process employee expense reports and ensure compliance with company policies
• Process invoices, verify expenses, prepare payments, and manage vendor relationships
• Assist Controller with preparation of US budget files by department and analyze department spending
• Support annual financial audits by providing documentation and collaborating with audit team
• Identify process improvement opportunities to streamline accounting workflows
• Assist Controller with preparation and submission of tax filings to ensure compliance
• Support ad hoc finance projects as directed by the Financial Controller

Senior Accountant

Community Manager

• Act as a representative of our brand, building meaningful connections with schools, educators, parents, and young people.
• Present our services in engaging and accessible ways, both in-person and online, through community events, workshops, and digital channels.
• Plan and execute outreach initiatives that reflect the unique needs of local communities while maintaining alignment with broader brand and marketing goals.
• Work closely with Field Managers and Marketing teams to provide feedback from the field and contribute to ongoing improvements in community outreach strategies.
• Utilize social media platforms to create and share content that resonates with local audiences, driving engagement and awareness.
• Assist in organizing and promoting local events, from webinars to community meetings, that highlight the benefits of our services.
• Gather feedback from community members to inform future initiatives and improve outreach efforts.

Community Engagement Lead

• Lead development, execution, and implementation of strategic partnerships embedding Kooth into California’s behavioral health ecosystem
• Drive Kooth’s expansion across California; collaborate with VP of Partnerships and cross-functional teams (Product, Clinical, Tech, Payor Strategy)
• Build relationships with MCOs, LEAs, DHCS, CBOs; translate opportunities into operational partnership models
• Define referral pathways, data-sharing frameworks, and implementation plans aligned with Kooth’s service model
• Ensure partner requirements are captured and coordinated across clinical, product, and technology teams
• Lead partnership conversations, guide contracting, scoping, and implementation planning
• Identify new Medi-Cal alignment and reimbursement opportunities with Director of Payers and external stakeholders
• Develop MoUs, SLAs, and partnership artifacts to go-live
• Represent Kooth with state/regional organizations focused on mental health, education, youth services
• Understand California mental health policy landscape including DHCS priorities, funding mechanisms and system stakeholders
• Identify and cultivate new partnership opportunities aligned with Kooth’s mission and state's behavioral health transformation
• Serve as the accountable driver for partnership rollouts; track milestones, unblock issues, coordinate cross-functional implementation teams
• Ensure integrations are delivered on time and to standard; prioritize user impact, system fit, and long-term sustainability
• Bring a "completer-finisher" mindset; thriving in execution, not just ideation