Konica Minolta Australia

Client Services Representative

• First point of contact for customers; report to the Client Services Team Leader.
• Provide an exceptional level of customer service across the order-to-invoice and contract lifecycle.
• Respond to customer inbound enquiries via phone and email.
• Process and track orders within SAP.
• Create and maintain contracts within CRM.
• Collaborate with internal departments, interstate branches and sales representatives.
• Identify and resolve customer challenges, perform root cause analysis and implement corrective actions.
• Support team initiatives and contribute to continuous improvement and learning.

Client Services Officer

Consultant

• We are currently seeking a proactive and technically skilled Technical Consultant to join our Intelligent Information Management team. This role combines expertise in OpenText products (eDocs, Core, xECM, Content Manager, etc), Box, Microsoft SharePoint and workflow automation platforms to deliver tailored document and process solutions to clients and provide Level 2/3 support where needed. Reporting to the National Manager - IIM Services, you will play a key role in maintaining digital environments, supporting governance and compliance, and implementing intelligent information management solutions that enhance operational efficiency. Please note that this role is a fixed-term contract covering parental leave.

Technical Consultant – Intelligent Information Management

Manager

• About the role We are seeking an experienced Bid Manager to join our national bid team and help drive the development of high quality, accurate, compelling and competitive bids that position Konica Minolta for success.