Konica Minolta Australia

Field Engineer

• Install and support Colour and B&W print equipment and ancillary products, including associated software and services
• Provide outstanding service and technical support to Konica Minolta’s customer base
• Perform on-site corrective and preventative maintenance to ensure customer satisfaction
• Troubleshoot mechanical, electrical and network/IT issues on customer equipment
• Work as a member of the NSW Service Team and report to the Service Delivery Manager
• Work autonomously on assignments while maintaining communication with the team
• Deliver high levels of customer service and go above and beyond for customers
• Participate in training and learning & development opportunities within the company

Field Service Engineer, Production Print

Administration

• Daily management of the front desk and coordination of front desk activities
• Manage incoming calls, telephone enquiries, visitor reception and client enquiries
• Perform administrative and clerical duties including filing and managing visitor carparking
• Arrange outgoing couriers, sort and distribute incoming/outgoing mail and courier deliveries
• Schedule and coordinate Leadership Team meetings, business functions, lunches and dinners
• Prepare written documentation and communications for Senior Managers
• Coordinate international guest visits and organise hospitality
• Organise, book and manage business travel and expenses for the Leadership Team
• Provide support to Konica Minolta’s Leadership Team and report to the Senior Manager, Facilities, Quality & Environment
• Maintain confidentiality and a high level of integrity

Receptionist/Office Administrator

Client Services Representative

• First point of contact for customers; report to the Client Services Team Leader.
• Provide an exceptional level of customer service across the order-to-invoice and contract lifecycle.
• Respond to customer inbound enquiries via phone and email.
• Process and track orders within SAP.
• Create and maintain contracts within CRM.
• Collaborate with internal departments, interstate branches and sales representatives.
• Identify and resolve customer challenges, perform root cause analysis and implement corrective actions.
• Support team initiatives and contribute to continuous improvement and learning.

Client Services Officer

Consultant

• We are currently seeking a proactive and technically skilled Technical Consultant to join our Intelligent Information Management team. This role combines expertise in OpenText products (eDocs, Core, xECM, Content Manager, etc), Box, Microsoft SharePoint and workflow automation platforms to deliver tailored document and process solutions to clients and provide Level 2/3 support where needed. Reporting to the National Manager - IIM Services, you will play a key role in maintaining digital environments, supporting governance and compliance, and implementing intelligent information management solutions that enhance operational efficiency. Please note that this role is a fixed-term contract covering parental leave.

Technical Consultant – Intelligent Information Management

Manager

• About the role We are seeking an experienced Bid Manager to join our national bid team and help drive the development of high quality, accurate, compelling and competitive bids that position Konica Minolta for success.