Konica Minolta Australia

Manager

• Develop and implement national service strategy in partnership with key internal and global stakeholders
• Review and analyse financial and service data to identify trends, drive profitability, and implement corrective actions
• Collaborate with regional service teams to ensure a consistent, excellent service experience for our customer across every region
• Review and approve service pricing
• Define and oversee policies, procedures, and KPI compliance across service teams
• Coach, mentor, and develop your national team, including building a technical training pathway for Field Service Engineers
• Lead service readiness as part of the product release cycle
• Represent company interests in Enterprise Agreement negotiations with technical employees

National Manager – Field Service

Account Manager

• **About the role**
• We are looking for a professional, innovative and driven Account Manager who can maximise revenue potential by continually developing Konica Minolta’s market exposure in ACT. We are looking for drivers, individuals who live for the next big challenge. You want to and can make an impact every day. We seek to employ the brightest and most forward-thinking talent.
• In consultation with key stakeholders, your primary accountabilities are to:
• - Drive market share growth through existing customers and new business.
• - Drive sales and manage internal processes from pre-sales to delivery to ensure success and achievement of targets.
• - Provide timely and accurate completion of business plans, forecasts, internal order processes and customer management.
• - Develop and maintain your knowledge of the Konica Minolta offering and the vertical industries of your nominated accounts.
• - Maintain & regularly update CRM.
• - Achieve the revenue target set out for your area/portfolio.
• - Be an active member of the ACT Branch - helping to drive innovation, continue the development of a high performance culture and contribute to the achievement of Branch goals.
• - Exemplify company values and adhere to policies and procedures.