Kong Inc.

Solutions Engineer

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
• Understand customer requirements and how the Kong platform can help.
• Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.

Staff Solutions Engineer

Program Manager

• Own and drive complex, cross-functional programs that are critical to scaling our engineering organization
• Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions
• Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction
• Define and track key engineering metrics, using data to guide decisions and drive accountability
• Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most

Senior Program Manager, Engineering Operations

Account Executive

• Own and grow a portfolio across DOE, DOJ, VA, Commerce
• Drive new business + expansion aligned to agency modernization priorities
• Run full sales cycle (pipeline → capture → close)
• Work closely with SIs + partners (Booz, Accenture Federal, SAIC, Leidos, etc.)
• Build relationships with CIOs, CTOs, program + digital leaders
• Align Kong to initiatives like CX, interoperability, AI enablement, Zero Trust
• Develop account plans tied to budget + funding (TMF, FITARA, etc.)
• Maintain clean pipeline + forecasting in Salesforce
• Represent Kong at agency + industry events

Staff Solutions Engineer

Senior Program Manager, Engineering Operations

Enterprise Account Executive – Federal Civilian