Kong Inc.

Solutions Engineer

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by manager.

Staff Solutions Engineer

Sales

• Own the India partner number. Sell Kong's full portfolio — products, renewals, professional services, support — through and with focus partners.
• Build the joint GTM plan with the India sales team. Identify and sign new partners where there are gaps.
• Drive partner-sourced pipeline. Set targets, run the cadence, hold partners (and yourself) to them.
• Build joint assets with focus partners — reference architectures, blueprints, solution briefs that field teams on both sides actually use.
• Run joint marketing events that generate pipeline, not just logos on a banner.
• Get inside your partners' business. Understand how they make money, where Kong fits, and what it takes to win together. Then pull in the right cross-functional support — enablement, CX, marketing, ops — to make the projects land.
• Build a focus partner plan for India and execute it with sales engineering, SDRs, customer success, and marketing alongside you.

Partner Sales Manager

DevOps Engineer

• Own reliability for Volcano end-to-end: Define and drive SLOs, error budgets, and incident response practices for all Volcano services
• Architect the platform's infrastructure: Design and build the multi-region Kubernetes infrastructure
• Build the GitOps and CI/CD backbone: Establish deployment automation, canary pipelines, and preview environment provisioning
• Scale managed data services: Design, operate, and harden multi-tenant PostgreSQL clusters
• Drive observability from day one: Instrument every Volcano service with meaningful SLIs
• Lead cross-functional reliability work: Collaborate with the OCTO team, product engineering, and security to bake reliability into Volcano's architecture
• Set SRE culture and standards: Mentor engineers on reliability principles; lead postmortems
• Evaluate and adopt emerging technologies: Given Volcano's greenfield nature, evaluate edge runtimes, serverless compute, vector databases, and AI-native infrastructure components.

Staff Solutions Engineer

Partner Sales Manager

Staff Site Reliability Engineer – Project Volcano