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Kong Inc.

Staff Site Reliability Engineer – Project Volcano

Kong Inc.

Staff Site Reliability Engineer responsible for defining reliability practices for Kong’s Project Volcano platform. Architecting infrastructure, driving observability, and mentoring teams for a new developer platform.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
KubernetesPostgres

About the role

Key responsibilities & impact
  • Own reliability for Volcano end-to-end: Define and drive SLOs, error budgets, and incident response practices for all Volcano services
  • Architect the platform's infrastructure: Design and build the multi-region Kubernetes infrastructure
  • Build the GitOps and CI/CD backbone: Establish deployment automation, canary pipelines, and preview environment provisioning
  • Scale managed data services: Design, operate, and harden multi-tenant PostgreSQL clusters
  • Drive observability from day one: Instrument every Volcano service with meaningful SLIs
  • Lead cross-functional reliability work: Collaborate with the OCTO team, product engineering, and security to bake reliability into Volcano's architecture
  • Set SRE culture and standards: Mentor engineers on reliability principles; lead postmortems
  • Evaluate and adopt emerging technologies: Given Volcano's greenfield nature, evaluate edge runtimes, serverless compute, vector databases, and AI-native infrastructure components.

Requirements

What you’ll need
  • BS in Computer Science or equivalent
  • Substantial experience at Staff or Principal IC level in SRE/Platform Engineering
  • Proven track record building SRE or platform engineering practices for developer-facing platforms or PaaS/SaaS products
  • Deep Kubernetes expertise: multi-tenant cluster design, networking (CNI, service mesh, ingress), autoscaling, and security hardening.

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Hard Skills & Tools
KubernetesPostgreSQLGitOpsCI/CDSLOserror budgetsincident responseobservabilityautoscalingnetworking
Soft Skills
mentoringcollaborationleadership
Certifications
BS in Computer Science