Engineering Manager – API Ops, UI
Kong Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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About the role
- Build and lead high-performing engineering teams that consistently deliver results.
- Attract, mentor, and retain top engineering talent, fostering growth and development across Kong's engineering organisation.
- Own the end-to-end technical success of your engineering teams, ensuring industry-leading security, quality, performance, and reliability.
- Architect and operate software systems to maintain 99.99% SLA or higher reliability.
- Play a pivotal role in shaping the technical direction for the API Ops and UI teams by driving innovation.
- Collaborate closely with product leadership to define and refine strategy, roadmap, and objectives for managed gateways, ensuring alignment between engineering efforts and business goals.
- Oversee multiple agile workstreams simultaneously to ensure the timely execution of projects and initiatives.
- Interface directly with customers and field teams to understand use cases, pain points, and opportunities for innovation; incorporate this feedback into product improvements.
- Own key objectives that directly impact business outcomes, contributing to enhanced revenue growth for Kong.
Requirements
- Bachelor's or Master's degree in Computer Science or a related field.
- 4+ years of experience in engineering management, building and leading high-performing teams.
- 5+ years of experience in SaaS development, specifically operating software with 99.99% reliability or higher.
- Strong expertise in networking concepts, particularly OSI Layer 4 (Transport) and Layer 7 (Application) protocols, and public cloud network architectures.
- Proven track record of successfully bringing new SaaS offerings to market.
- Hands-on experience designing, prototyping, building, debugging and operating microservices architectures and distributed systems.
- Expertise in monitoring and observability practices to ensure high availability, resilience, and performance of services.
- Familiarity with public cloud platforms such as AWS, Google Cloud Platform (GCP), or Microsoft Azure.
- Exceptional verbal and written communication skills to effectively collaborate across teams.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
engineering managementSaaS developmentmicroservices architecturedistributed systemsnetworking conceptsOSI Layer 4 protocolsOSI Layer 7 protocolsmonitoring practicesobservability practicespublic cloud network architectures
Soft Skills
leadershipmentoringcollaborationcommunicationstrategic thinkinginnovationteam buildingcustomer engagementproblem-solvingproject management
Certifications
Bachelor's degree in Computer ScienceMaster's degree in Computer Science