Helping customer(s) succeed with their automated legacy API gateway migrations. You will be responsible for designing & building solutions, addressing technical challenges and providing hands-on technical implementation assistance to our PS consultants and customer technical teams.
Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment.
Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy.
Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.
Developing internal solutions & tools for the wider field organization to help us push our technical boundaries and improve our ability to deliver value to our subscribers.
Writing or editing technical documentation and knowledge base articles for the solutions you develop.

Requirements

6+ years of relevant software development experience
Hands-on implementation experience with API gateway and/or API integrations in customer environments
Practical working knowledge of API’s, containers and micro-services
Proficient in Linux environments including Cloud and Development tooling
Experience with building and deploying software solutions using AI Coding Agents
Experience with application development and multiple programming languages required
Experience with major cloud providers such as GCP, AWS, and Azure preferred
Experience with Google Apigee or IBM API Connect & Data Power a plus
Passion and determination for technology and innovation
Strong organizational and change management skills with an ability to manage competing customer demands
Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment
Ability to occasionally travel to customers and Kong locations as needed
BS in Computer Science / B.A. or equivalent technical development experience

Benefits

health insurance
a 401(k) plan
short and long term disability benefits
basic life and AD&D insurance
offers equity
offers bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API gatewayAPI integrationscontainersmicro-servicesLinuxAI Coding Agentsapplication developmentprogramming languagesGCPAWS

Soft Skills

organizational skillschange managementcollaborationsolution buildingcustomer engagementtechnical thought leadershipdriving outcomespassion for technologydeterminationteam player

Certifications

BS in Computer ScienceB.A. in technical development