Kong Inc.

Principal Product Manager

Kong Inc.

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Lead

About the role

  • Collaborate with cross-functional teams, including engineering, design, and field teams, to establish and execute a clear vision for Kong’s next-generation data plane technology, ensuring alignment with customer needs and long-term production plans.
  • Partner with engineering and design leaders to scope, define, and deliver capabilities for the product’s releases that bring customer value and support the promotion of Kong’s new runtimes.
  • Develop a deep understanding of customer needs and use cases, supported by solid data and evidence. Translate this understanding into artifacts outlining target use cases, milestone plans, and timelines to guide the product roadmap.
  • Create and maintain a comprehensive external-facing roadmap and related materials that clearly communicate the product direction and milestones.
  • Serve as the central point of communication, keeping internal and external stakeholders informed on progress, milestones, and expectations. Build strong relationships with field teams to ensure project updates and outcomes are effectively communicated.

Requirements

  • 7+ years of software product management experience, working with technical products and end-users.
  • Deep understanding of customer needs, onboarding, and product adoption.
  • Strong grasp of API development and management, including API design
  • Proficient in writing requirements, collaborating with engineers, and communicating technical concepts
  • Effectively engaging with stakeholders, identifying core pain points, and articulating a clear product vision.
  • An execution-driven mindset
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software product managementAPI developmentAPI designrequirements writingproduct roadmap developmentmilestone planningdata analysiscustomer onboardingproduct adoption
Soft Skills
collaborationcommunicationstakeholder engagementrelationship buildingexecution-driven mindsetproblem identificationarticulation of product vision