Kong Inc.

Cloud Operations Engineer

Kong Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

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Tech Stack

AWSAzureCloudGoogle Cloud Platform

About the role

  • Partner with technical product owners, IT teams, and cross-functional stakeholders to understand business processes, requirements, and objectives.
  • Translate business needs into detailed technical specifications, user stories, and process flows to support IT implementation.
  • Serve as the primary point of contact between business units and IT, ensuring solutions align with organizational strategy and system capabilities.
  • Monitor, analyze, and optimize cloud usage through FinOps platforms to maximize cost efficiency while supporting internal team productivity.
  • Define and enforce cloud resource tagging standards and cost allocation models to enable accurate chargebacks and financial transparency.
  • Collaborate with IT and business teams to identify and implement cost-saving initiatives, including: Rightsizing non-production resources, Auto-shutdown and scheduling policies, Strategic use of Reserved Instances and Savings Plans for internal tools, Produce monthly OPEX variance reports, forecasts, and actionable insights for finance partners and departmental leadership.
  • Establish governance and review processes for the security posture of critical SaaS collaboration platforms (e.g., Google Workspace).

Requirements

  • Experience: 3–5 years in a blended role involving Business Analysis and Cloud Infrastructure or Financial Management.
  • Demonstrated ability to manage multiple priorities and rapidly shift focus across cloud operations, security compliance, and business initiatives.
  • FinOps Expertise: Proven experience managing cloud billing, cost reporting, and optimization across at least two major cloud providers (AWS, GCP, Azure), with a strong emphasis on OPEX and non-production environments.
  • Security Knowledge: Working understanding of IT security fundamentals, IAM concepts, and reviewing SaaS security logs and audit data.
  • Tools & Technology: Hands-on experience with FinOps platforms, major cloud providers, SaaS collaboration tools (Google Workspace), Jira, Confluence, and data analysis/reporting tools.
Benefits
  • This is a hybrid role, requiring three days per week in the office.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysiscloud infrastructurefinancial managementcloud billingcost reportingcloud optimizationIT security fundamentalsIAM conceptsdata analysisreporting
Soft Skills
collaborationcommunicationprioritizationadaptabilityproblem-solving