Sales Consultant – Central Quote Desk
KONE
full-time
Posted on:
Location Type: Office
Location: Gold Coast • Australia
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About the role
- Receive and qualify leads originating from technicians, supervisors, and branch managers, converting them into quotations for repair, maintenance, or full replacement solutions.
- Collect and confirm required technical details or escalate to technical sales support as needed.
- Support smooth handover to operations with complete and accurate information.
- Manage opportunities funnel from national and regional customers, ensuring timely follow‑up and progression.
- Contact new and existing customers generated from marketing campaigns, programs, and inbound inquiries.
- Ensure customer satisfaction by answering / escalating questions that may arise.
- Maintain clear and detailed customer data.
- Support collection activities by reinforcing payment terms when required.
Requirements
- A can-do attitude and someone who is passionate about delivering tailored solutions to our customers.
- Technical aptitude, with the ability to learn and understand our range of product offerings.
- Experience using a CRM- Salesforce desired.
- Excellent communication, presentation and negotiation skills.
- Self-motivated with the ability to work as part of a team or autonomously with the ability to make this role their own.
- A willingness to learn new technical skills.
Benefits
- Great benefits and remuneration
- Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
- Career progression opportunities within a global organisation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical aptitudequotation preparationcustomer data management
Soft Skills
can-do attitudecustomer satisfactioncommunication skillspresentation skillsnegotiation skillsself-motivatedteamworkautonomywillingness to learn