Customer Service Project Manager

KOMMWIS

full-time

Posted on:

Location Type: Hybrid

Location: Mainz • Germany

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Salary

💰 €60,000 - €70,000 per year

About the role

  • Planning, organization and execution of projects — from defining objectives through to project completion
  • Creating and managing project, resource and budget plans
  • Monitoring project progress, schedules and milestones and initiating corrective actions in case of deviations
  • Implementing structured risk and quality management within projects
  • Professional stakeholder management including reporting, facilitating meetings and workshops, and coordinating interfaces
  • Functional leadership and coordination of interdisciplinary project teams

Requirements

  • Completed university degree (e.g., Master’s), preferably in Business Administration, Economics, Business Informatics or a comparable field
  • Alternatively, an equivalent qualification (e.g., Bachelor’s degree or commercial vocational training with relevant additional qualifications) combined with pertinent professional experience in project management
  • Several years of experience in planning and controlling projects
  • Knowledge of traditional and agile project management methods (e.g., PRINCE2 or hybrid models)
  • Strong analytical, organizational and communication skills, as well as experience facilitating meetings and coordinating interdisciplinary project teams
Benefits
  • Flexible working hours; option to work up to 4 days per week
  • Remote work possible
  • 30 days vacation (31 days from 2027) (full-time) and company holidays on 24/12 and 31/12
  • Fair compensation including an annual special payment
  • Transparent development opportunities via a salary scale
  • Structured onboarding
  • Training and development opportunities with cost coverage and paid time off
  • Subsidy for job ticket (public transport)
  • Excellent access to local public transport and long-distance rail connections
  • Option for a company bike (Job-Bike)
  • Attractive company pension scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget planningresource planningrisk managementquality managementagile project managementtraditional project managementPRINCE2project schedulingproject monitoring
Soft Skills
analytical skillsorganizational skillscommunication skillsstakeholder managementfacilitation skillsleadershipteam coordinationmeeting facilitationinterdisciplinary collaborationcorrective action initiation