Kodiak Cakes

Support Engineer

• Provide organized, dependable administrative support to keep the Sales team focused and effective.
• Accurately complete new item setup forms tailored to each retailer’s requirements.
• Manage the full lifecycle of promotional activity—from submission through maintenance and closeout—within retailer portals and Kodiak’s TPM system.
• Maintain accurate and up-to-date customer and prospect data to support business growth.
• Generate and analyze recurring sales reports in SPINS, Nielsen IQ, and Retail Link to uncover key insights.
• Track essential account information and identify trends or opportunities across customers.
• Collaborate with Sales and Operations to resolve purchase order discrepancies quickly and effectively.
• Support meeting preparation by coordinating samples, compiling data, and developing sales materials that reflect Kodiak’s story and values.
• Take on related tasks as assigned, always bringing a proactive, team-first attitude.

Sales Support Analyst

Account Manager

• Manage relationships with key contacts at regional grocery retailers and warehouse distributor accounts with a broker support network.
• Prepare and customize sales presentations with retailer buyers and category managers to sell in new item innovation and discuss strategic promotional plans.
• Analyze sales performance data, consumer loyalty and competitive insights to understand ROI and improve strategy and execution at each account.
• Forecast anticipated monthly case volumes, including base, incremental and new items in partnership with demand planning.
• Manage trade funding associated with promotional spending, in alignment with best plan promotional guidance, staying within budget annually.
• Prepare clear, concise, storytelling presentations based on analytics in partnership with our business development team.
• Build sales decks with supporting materials for customer meetings, including but not limited to sell-in stories, monthly business updates, sample shipments and line reviews using customer specific and syndicated data.
• Perform administrative tasks such as new item set up forms, respond to internal billing inquiries, and conduct internal sales reporting for leadership.
• Identify key shopper marketing opportunities and levers with retailers, work cross functionally to put digital support plans in place with retailers to drive additional sales