Kobie

Senior Solutions Architect

Kobie

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Job Level

Senior

About the role

  • Partnering with clients and client teams to define a solution and associated scope; championing that scope to internal teams for everyone to rally around, supporting solution questions from team members; gathering core requirements for new business; providing general RFP support (answer questions on tech/products, services); leading product demonstrations for clients and/or prospects
  • Create technical solutions, encompassing the complete system with documentation of all integration points (generally for a single client system), while demonstrating awareness of key business functions and corresponding technical strategy benefits, risks, and costs that impact the business
  • Actively negotiate business requirements with clients to manage scope of work and expectations of delivery timelines
  • Proactively communicate and clarify business requirements to all functional groups to ensure the solution meets the business objectives
  • Propose and lead the implementation or improvement of innovative and repeatable approaches, methods, processes, or technologies that can be adopted by your team and other departments
  • Serves as a SME/Mentor for other teammates

Requirements

  • 5-7+ years' experience in understanding client business requirements, solution design, sales support, CX/UX, delivery within a technology environment
  • 3-5+ years of one or more of these competencies:
  • Software Implementation Support
  • Technical Project Direction
  • Pre-sales Engineering
  • Significant cross-functional client delivery capabilities (ability to understand multiple workstream dependencies across marketing campaigns, data warehouse and analytics, partner integrations, etc.), with the ability to drive coordination across all project work streams
  • Working understanding of multiple delivery methodologies (Agile/scrum, waterfall, iterative)
  • Notable experience in loyalty marketing sector, preferred
  • Significant experience in retail, financial services, or T&H sector(s), preferred
  • MarTech Experience preferred
  • CX/UX Background preferred
Benefits
  • Flexible Time Off to recharge when needed
  • Nine Company-Wide Holidays
  • A diverse suite of benefits prioritizing your growth, development, and personal well-being
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution designsoftware implementation supporttechnical project directionpre-sales engineeringdelivery methodologiesAgilescrumwaterfallCX/UXloyalty marketing
Soft Skills
client partnershipnegotiationcommunicationclarification of business requirementsleadershipmentorshipcross-functional collaborationproblem-solvinginnovationscope management