Kobie

Manager, Decision Sciences

Kobie

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

PythonSQLTableau

About the role

  • Play a key role for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients’ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results.
  • Provide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives.
  • Manage all aspects of performance and development of direct reports to encourage professional growth by providing opportunities and giving clear and constructive feedback.
  • Oversee customer data requests; scope and prioritize these requests, and lead a team to analyze and present data.
  • Develop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders.
  • Collaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients’ business objectives and overcome challenges.
  • Proactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV.

Requirements

  • 6-9+ years previous relevant customer analytics and/or marketing/CRM experience
  • Great storyteller with data that can influence senior stakeholders with insights and recommendations
  • Familiarity with data exploration and data visualization tools like Tableau, PowerBI , or Sigma
  • Demonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketing
  • Solid project management skills and experience in juggling multiple projects at a time
  • Bachelor’s Degree in Statistics, Marketing, Economics, or Computer Science
  • Python/SQL programming experience preferred
  • Master’s in Statistics, Economics or Applied Mathematics, or MBA, preferred
  • Proficiency in fundamental marketing and loyalty principles, preferred
Benefits
  • Robust health insurance and benefits options
  • Free fitness programs like FitOn
  • Generous vacation time
  • 401k matching
  • Annual profit sharing and bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer analyticsmarketingCRMdata visualizationdata explorationPythonSQLcustomer segmentationRFMregression modeling
Soft Skills
storytellinginfluencingproject managementcollaborationfeedbackprofessional growthcommunicationanalytical thinkingproblem-solvingleadership
Certifications
Bachelor’s Degree in StatisticsBachelor’s Degree in MarketingBachelor’s Degree in EconomicsBachelor’s Degree in Computer ScienceMaster’s in StatisticsMaster’s in EconomicsMaster’s in Applied MathematicsMBA