Knowunity

Operations

• Own 20–30 UGC creators end-to-end: Sourcing, onboarding, communication, motivation, performance tracking, payment
• Review content and give structured feedback fast: Enforce quality and brand alignment without slowing creators down
• Track performance metrics weekly: Views, engagement, conversion and surface insights to the growth team
• Coordinate posting schedules across TikTok, Instagram, and YouTube Shorts
• Spot what’s working, kill what isn’t: Identify top performers and double down relentlessly
• Support light social media management alongside creator work

UGC Operations Manager