Knowtion Health

Data Scientist

• Frame ambiguous revenue-cycle problems as tractable modeling problems and own them end to end such as claim and invoice viability scoring, denial and underpayment prediction, revenue/ARR prediction, and work prioritization from hypothesis to a validated, monitored result in production
• Build and validate models with statistical rigor: thoughtful feature design, sound handling of missingness and class imbalance, calibration, honest evaluation against simple baselines, and a clear treatment of uncertainty
• Design, build, and maintain the data pipelines feeding these models integrating with source collections, billing, and EHR systems and internal data stores, and handling data collection, cleansing, field mapping, and payer/plan normalization with a bias toward reliability and data quality
• Establish and own MLOps practice: model monitoring and drift detection (e.g., population stability), calibration and threshold selection, benchmarking against simple baselines, explainability (e.g., SHAP and interpretable coefficients), experiment and version tracking, and model documentation such as model cards
• Partner with subject-matter experts to encode business-rule and heuristic logic alongside statistical models where that produces a more accurate or more defensible result
• Gather and document business requirements for revenue-cycle initiatives, including workflows, decision points, stakeholder objectives, operational constraints, success criteria, data availability, and underlying business assumptions, and maintain traceability as those requirements evolve.

Senior AI Data Scientist

Chief Marketing Officer

• Develop RCM portfolio positioning and messaging
• Build and manage the content development engine
• Build sales enablement and proof systems
• Provide product marketing support for demand generation and ABM
• Drive portfolio growth and customer expansion messaging
• Lead market, customer, competitive, and performance insight

Senior Director, Product Marketing – RCM

Financial Planning and Analysis

• Directs the reporting, analysis and interpretation of financial and operational data for senior management, including cost analysis, ROI, and line-of-business profitability analysis
• Refines operating metrics and KPIs and develops reporting infrastructure and cadence that drive actionable insights; communicates key findings to senior business leaders
• Develops and manages financial planning strategies, controls, comparisons, and recommendations supporting both short-term and long-term business objectives
• Leads the budgeting and forecasting process, coordinating with key stakeholders to ensure accuracy and alignment with business goals
• Supports high-level financial analysis for potential investments, product launches, mergers and acquisitions, and other strategic business opportunities

Associate Director, Finance

QA Engineer

• review calls, correspondence, and database entries to ensure that each team member's performance meets Knowtion Health quality standards
• recommend additional training to Service Delivery when performance review indicates it is needed
• conduct routine and targeted quality audits on RCM tasks such as claim submission, denial management, account resolution, and payment posting
• perform root cause analysis on errors and recurring issues to help reduce rework and improve productivity
• prepare professional review documents analyzing each team member's verbal, written and database proficiency
• demonstrate expertise with Artiva QA review encounters and KTech IQC applications as necessary to review accounts thoroughly
• identify and communicate patterns and trends in team member work to recommend additional training to help the team members meet or exceed quality standards established by Knowtion Health
• provide 1:1 training opportunity to impart knowledge & experience, evaluate skills, guide, mentor, direct, and train internal employees to become confident and proficient in their roles and help them achieve LOB specific certification
• administer current training material and courses

Senior AI Data Scientist

Senior Director, Product Marketing – RCM

Associate Director, Finance

Specialist I, QA and Learning