Knowledge Services

Research Analyst

• Responsible for making phone calls to complete surveys
• A quota of 100 phone calls should be met each day, or a minimum of 5 completed interviews per day
• Provide timely reporting of data collected and ensure all privacy agreements are followed
• Ensure integrity of all data relating to program is accurately reported
• Provide proactive status communication with Project Coordinator
• Provide excellent customer service to participants
• Coordinate interviews in a professional, courteous, and timely manner
• Quality control measures to ensure all data is being captured during each survey

Research Analyst – Survey & Data Collection

Data Engineer

• Develop efficient and scalable data extraction methodologies to retrieve data from diverse sources, such as databases, APIs, web scraping, flat files, and streaming platforms.
• Design and implement robust data loading processes to efficiently ingest and integrate data into the latest data warehousing technology, ensuring data quality and consistency.
• Develop and maintain staging processes to facilitate the organization and transformation of raw data into structured formats, preparing it for downstream analysis and reporting.
• Implement data quality checks and validation processes to identify and address data anomalies, inconsistencies, and integrity issues.
• Identify and resolve performance bottlenecks in data extraction and loading processes, optimizing overall system performance and data availability.
• Ensure adherence to data security and privacy standards throughout the data extraction and warehousing processes, implementing appropriate access controls and encryption mechanisms.
• Create and maintain comprehensive documentation of data extraction and warehousing processes, including data flow diagrams, data dictionaries, and process workflows.
• Mentor and support junior data engineers, providing guidance on best practices, technical design, and professional development to elevate overall team capability and performance.
• Collaborate with cross-functional teams, including data scientists, data analysts, software engineers, and business stakeholders, to understand their data requirements and provide efficient data engineering solutions.
• Stay updated with the latest advancements in data engineering, data warehousing, and cloud technologies, and proactively propose innovative solutions to enhance data extraction and warehousing capabilities.

Research Analyst – Survey & Data Collection

Senior Data Engineer