Consultant II – Destination Services
Knowledge Anywhere
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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About the role
- Manage the end-to-end process for new applications, renewals, and cancellations of Employment Passes, Dependent Passes, and Social Visit Passes.
- Provide expert guidance to clients on the appropriate immigration pass types based on their specific needs and advise on the relevant procedures and regulatory requirements.
- Prepare, review, and submit all necessary documentation to the appropriate government authorities in a timely and accurate manner.
- Monitor active cases and ensure timely follow-ups and reminders are communicated to clients and their HR representatives.
- Maintain accurate and up-to-date records of client information within the internal database system.
Requirements
- Diploma in Business Administration or related discipline
- A minimum of 1–2 years of hands-on experience in processing Employment Passes, Social Visit Passes, visa applications, and other immigration-related matters
- Familiarity with Singapore’s immigration regulations and procedures is essential
- Prior experience in a client-facing or consultancy role is advantageous
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
visa applicationsimmigration processingdocumentation preparationcase monitoringrecord maintenance
Soft Skills
client guidancecommunicationtimelinessfollow-upconsultancy
Certifications
Diploma in Business Administration