Knowledge Anywhere

Supply Chain Specialist

Knowledge Anywhere

full-time

Posted on:

Location Type: Hybrid

Location: Sao Paulo • Brazil

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About the role

  • Focus on international supplier management within the designated region.
  • Investigate and resolve supplier performance issues, adhering to escalation procedures and ISO 9001 quality standards.
  • Collaborate with Supply Chain Network Manager to recruit, train, and manage designated supplier network.
  • Track and report supplier and operational escalations daily through internal systems.
  • Provide regular updates on service and best practices to designated supplier networks.
  • Support reporting requirements by analyzing and tracking service defects to identify trends.
  • Organize and participate in supplier review meetings.
  • Participate or conduct monthly/quarterly dashboard calls with suppliers and communicate issues.
  • Facilitate internal and external training sessions.
  • Arrange and facilitate new hire training
  • Maintain documentation of Supply Chain Management processes.
  • Attend internal operational and senior meetings as needed.
  • Engage with operational teams through virtual meetings, representing Supply Chain.
  • Support supplier pricing requests and new business pricing.
  • Handle ad hoc reporting requests and system troubleshooting.
  • Conduct regular audits of supplier platforms.
  • Resolve supplier invoicing issues.
  • Participate in project work aligned with Supply Chain Management strategy.
  • Creating supplier profile and work initiation in internal systems
  • Work with supplier network, Supply Chain Management and client services to bring resolution to service and invoice escalations.

Requirements

  • Ability to manage complex and multi-supplier relationships
  • Ability to support manager with team requirement and/or supplier management
  • Prior vendor/supplier management experience desirable
  • Procurement background an advantage
  • Preferably some previous experience in relocation management
  • Availability to travel occasionally
  • Proficient in MS Word, Excel and PowerPoint
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supplier managementISO 9001service defect analysisauditingprocurementvendor managementrelocation managementreportingtroubleshootingdocumentation
Soft Skills
communicationcollaborationproblem-solvingtraining facilitationorganizational skillsrelationship managementteam supportanalytical skillspresentation skillsmeeting facilitation